Provider Connections


If an Illinois Early Intervention Credential lapses or is terminated providers must complete the criminal background check, child abuse/neglect tracking system, and Illinois Sex Offender checks according to the defined Department processes in addition to the requirements detailed below. Allow 4 weeks for processing the DCFS CANTS (unless there are mitigating circumstances determined by DCFS)If you have any questions regarding this process, contact Provider Connections. A fingerprint is not required at renewal time unless indicated by Provider Connections.

Reinstating Lapsed Credentials:

  • Providers who do not meet credentialing reapplications requirements (ongoing professional development and continuing professional education) and/or allow their credential to lapse may re-apply for a new credential if the credential has lapsed for one year or less by using the applications below.

Click here for the EI Credential/Reinstatement Application

The application must be mailed. It cannot be emailed or faxed.

In order to re-activate a lapsed credential, the provider must submit the credential and CBO enrollment application (not applicable for assistants) and include:

  1. The original continuing professional development requirements (30 EITP approved hours)


  2. documentation of ongoing professional development meetings


  3. a plan to participate in ongoing professional development. This plan must be more than the signed form that is part of the application, and should identify, at a minimum, the name of the credential provider(s) with which the applicant will meet. The provider will be given a monitored status for one year at which time they would have to provide documentation to prove that they are in compliance with the ongoing professional development requirement.

If the credential has lapsed for more than one year the provider must re-apply by submitting the credential and CBO enrollment applications (not applicable for assistants) and:

  1. Meet any new educational, experiential, and/or training requirements for the credential that they are applying, and
  2. Attend any required systems-based trainings within the time-frame designated by the Department of Human Services.

Reinstating Inactivated credentials:

Providers whose credentials have been inactivated for one of the following reasons may re-activate the credential by doing the following:

  • EI Technical Assistance & Monitoring Inactivation
    • If the credential was inactivated due to provider/agency not responding to requests from the EI Monitoring Program, the provider/agency must first resolve the issues with the EI Monitoring Program. Credentials are inactivated due to provider/agency failing to respond to requests from EI Monitoring Program to schedule a monitoring visit or due to failure to provide Monitoring Program with a Corrective Action Plan (CAP) resulting from a prior monitoring visit. Once the issue is resolved with EI Monitoring Program provider may reinstate their credential/enrollment by completing the two- page credential application and the entire CBO enrollment application and returning them to Provider Connections.
  • No Authorization/Claim Inactivation
    • As stated in a memo dated 8-27-2017, The Illinois Department of Human Services, Bureau of Early Intervention, through its’ contract entities, Provider Connections and the Early Intervention Central Billing Office, has a process to terminate provider billing enrollments that have had no authorizations or claims submitted for services for 12 consecutive months.

      Illinois Administrative Code 500 - Early Intervention Program, Section 500.60, (q)(2)(c), it states:

      Lapse of credential/enrollment for over 1 year without complying with subsection (l) or failure to bill for services for more than 12 consecutive months.

    • The policy to reactivate a provider for the payee which was inactivated for no authorizations/no claims is as follows:
      •  The provider must have a CFC manager send an email to Rob Derry, Provider Connections Project Manager indicating there are available authorizations for the provider.
      • The provider will send CBO materials to reinstate the enrollment and credential (if needed).
    • However if providers have no intention of receiving authorizations for services and/or billing for services, there is no need to have the EI credential.
  • Failure to Enroll in IMPACT Correctly
    • If the credential was inactivated due to failure to complete IMPACT enrollment correctly, the credential/enrollment may be re-established by completing the IMPACT process and notifying Provider Connections.

Provider Connections

Contact Info

Provider Connections
Center for Best Practices in Early Childhood Education
20 Horrabin Hall
Western Illinois University
1 University Circle
Macomb, IL 61455

Phone:  800-701-0995
Fax:  309-298-3066

News - RSS Feed
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  • Provider Information Notice – Updated Early Intervention Evaluation and Assessment Instruments – 01/24/22

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  • Illinois Early Intervention Stakeholder Update – 01/21/22

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  • Provider Information Notice: Clarifications on Provider Enrollment, Supervision and Reporting - 01/14/22

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