Western Illinois University: Macomb Campus
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College of Education & Human Services
Obtaining Technical Support. . .
COEHS Technology staff provide a basic level of technical support to faculty, staff, and students using hardware, software, and equipment owned by Western Illinois University.
Reporting Technical Difficulties on the Macomb Campus (Emergency Status)
Contact the COEHS Dean’s Office (309) 298-1690 immediately so that one of the COEHS technology staff can meet you in the room and provide assistance.
If an emergency is experienced after the hour of 4:30p.m. or on a weekend, contact (309) 298-2704.
Reporting Technical Difficulties on the Macomb Campus (Non-Emergency Status)
If you experience a technical difficulty that is not an emergency or have a suggestion regarding technology in a classroom, contact our technology staff at (309)298-3076, or email Josh Butcher ( JA-Butcher@wiu.edu .)
**Note: Please keep in mind there are times when the COEHS technician will be able to automatically fix the situation while there will be other times that the COEHS technician will have to contact University Technology (uTech) for further support. When uTech has to be consulted, the COEHS technician will assist you or your staff in submitting a help ticket and monitoring the progress of your situation until the issue is resolved.
Instructional Development Services. . .
Instructional Development Services (IDS) serves as a catalyst for the transformation of teaching and learning through the inclusion of technology.We have been committed to providing faculty and students with quality assistance in the areas of instructional design, technology integration, online course development, and just-in-time training since its origin in 1995.
We provide the following services to all COEHS students, faculty, and staff:
Interactive Multimedia Lab (IMM Lab). . .
Hours of Operation: Monday - Friday 8:00a.m. - 4:30p.m.
Horrabin Hall 104 | 309.298.3076 |email@example.com
The Interactive Multimedia Lab (IMM) provides just-in-time training in a one-on-one or small group setting for students, faculty, and staff choosing to use emergent technologies in their teaching and learning. We offer a state of the art service facility for developing cross-platform multimedia projects such as, computer based instruction, multimedia authoring, mobile technologies, podcasting, CD-ROM and DVD ROM development, video editing, web-page development, electronic presentation development, and the incorporation of media centric Smart Technologies into teaching and learning.
The IMM lab offers the latest in hardware and software for dual platform creation. All computers are connected via Ethernet to WIU’s network.
Technology Resource Checkout (TRC). . .
Hours of Operation M-F 8:00a.m. -
Horrabin Hall 104 | 309.398.3076 |
The Technology Resource Checkout primarily serves COEHS faculty, staff, and students. It is also available to any students who are enrolled in the Teacher Education Program at Western. These individuals, and COEHS departments can pay a fee of $20 per semester in order to check out technology for 48 hours at a time.
Faculty, students, and staff wishing to pay for TRC services must pay with cash or a check payable to Western Illinois University for the exact amount of sale. COEHS Academic Departments may pay using a DPA.
Faculty Innovators. . .
Applications accepted each April!
Contact Dawn Sweet DR-Sweet@wiu.edu for more information
The Faculty Innovators Program is a 24-month professional development program for faculty. Our mission is to create a cadre of technology "champions" throughout the COEHS who will mentor their fellow faculty members and raise the standard for technology integration in teaching and learning.
Facilities. . .
As a student, faculty, or staff member at COEHS you will have the opportunity to teach, learn, and present in a variety of state-of-the-art Electronic Classrooms that have been designed with the capabilities to bring people together, encourage exploration, collaboration, and discussion.
Electronic Classrooms. . .
Our 30 electronic classrooms housed on the Macomb Campus in Horrabin, Stipes, Brophy, Knoblauch, and Currens Halls are equipped with the following technology standards:
- High speed Internet (wired connection at instructor's station)
- WiFi Internet capabilities throughout room
- Dell Optiplex DuoCore or Intel Dual Boot Macintosh instructor's computer (which includes latest MS Office, Firefox, Safari, and IE web browser, and discipline specific software)
- Document camera
- DVD/VCR combo drive
- Stereo Audio
- Projection unit and screen
- USB ports for use of peripherals and storage devices
- Integrated touch panel allows for control of all components throughout the room
Labs. . .
The College of Education and Human Services provides a wide variety of discipline-specific and shared computer labs where faculty can teach, and students can learn using hardware and software specific to their curriculum and fieldwork. These labs are not open labs. They have specific purposes and some of them have restricted use policies.
University Technology provides additional open labs throughout campus, which provide networked PC (Windows XP) and Macintosh (OSX) computers, high speed access to the Internet, CD/DVD burners and USB ports, the most commonly needed software applications as well as, discipline-specific software, and provide access to double-sided laser printing. WIU-Quad Cities also operates its own full-service lab for students on the WIU-Quad Cities campus. Note that departments also operate some of their own labs, which are specific to their discipline and are not maintained or supported by uTech unless requested. Learn more about these labs and where they are located, at: http://www.wiu.edu/computerlabs
Electronic Conference Rooms. . .
As a faculty or staff member at COEHS you will have the opportunity to reserve two state-of-the-art conference facilities for hosting department meetings, dissertation, thesis, or portfolio defenses, subject matter expert interviews, collaborative events, training from a distance, and etc. Our two conference facilities are housed in Horrabin Hall room 1 and Horrabin Hall room 69 on the Macomb Campus.
Distance Education. . .
With the continual evolution of the Internet the geographical boundaries of our world are "virtually" shrinking. People are constantly connected and COEHS is actively keeping up with trends in online course delivery.
Programs. . .
Currently, we provide courses at a distance in nine of our academic departments.These include, Educational Leadership; Educational and Interdisciplinary Studies; Curriculum and Instruction; Health Sciences; Law Enforcement and Justice Administration; Instructional Design and Technology; Kinesiology; Recreation, Park and Tourism Administration; and Social Work.
Tools. . .
The College of Education and Human Services employs a wide variety of tools for delivering quality distance education. As a faulty member or student you will have the opportunity to use videoconferencing classrooms, online course management systems, desktop videoconferencing tools, and iTunes U tools during your distance education courses. COEHS provides training support and just-in-time assistance for these tools at Instructional Development Services.