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Technical Needs for Online Courses

Technical Needs

Online courses are offered through Western Illinois University's online course management system, called WesternOnline. View help resources at WesternOnline's log-in page at WesternOnline Resources.

Access Requirements

A reliable computer
Internet access
Western Illinois University user name/password (This is the Ecom user name and password assigned to you) Visit http://www.wiu.edu/Registrar/ecom.php for more information about Ecom usernames.

Minimum Computer Requirements

PC with Windows XP or greater or Mac with OS 10.2.8 or higher

Internet and Browser Requirements

Courses are viewed best using a high speed Internet connection; if you are using a dial-up modem you may become discouraged with slow download times. To view recommended browsers click on the following link: Browser Check

Free Plug-Ins for Readers and Viewers

Please click on the following link to make sure you have all necessary plug-ins: http://www.wiu.edu/westernonline/plugins.php. Please note there may be additional software requirements as outlined by the instructor.

Technical Support

If you have questions or need assistance in configuring your browser, pop-up blockers, or downloading plug-ins, BEFORE beginning this course, please contact: uTech or 309 298-2704.