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Help - Ask a Librarian

Please contact or visit the Reference Desk for further assistance. We can answer questions, provide instruction in how to access and utilize the library's varied information resources (both electronic and print), and refer you to other helpful contacts both in the University Libraries and beyond.

Contact Information

Web Form:

Ask a Question

Phone:

298-2700

Toll Free Phone:

1-800-413-6544 (U.S. only)

Text Messaging:

1. Start your message with wiulibhelp followed by a space.

2. Send the text to 265010.

3. The librarian's reply will come from a different number  but "WIU Library (IM)" will appear when you open the message.

Detailed Texting Instructions (PDF)

Reference Desk

Regular Hours, Holidays, & Exceptions

Location:

Malpass Library, Main Floor (2nd level)

Instant Messaging

Got a burning Question?

Contact a librarian using Meebo. No IM account is required. If we're listed as being Online just start typing.

Will I get an answer right away?

  • Questions will be answered as soon as possible.
  • If we're not online, you can leave a message.
  • Include your name and email if available so we can get back to you!
  • If we are offline or you cannot see the box on your screen,
    please e-mail us.