Libraries

Help - Ask a Librarian

Please contact us for further assistance. We can answer questions, provide instruction in how to access and utilize the library's varied information resources (both electronic and print), and refer you to other helpful contacts both in the University Libraries and beyond.

Contact Information
Web Form:

Ask a Question anytime (receive an email response)

Instant Messaging:
  • No IM account is required
  • If the chat window to the right is visible, just type your question in the bottom text box and hit return.
  • Also use from the MyWestern app (App Store ~ Google Play)
Text Messaging:

309-948-6552 (309-WIU-6552)

Consultations:

For questions that require more detailed assistance or screen sharing, you can schedule a Zoom consultation with a reference librarian. Just use the Web Form, state that you would like to schedule a consultation, and tell us about your research need.

Phone:

298-2700

Toll Free Phone:

1-800-413-6544 (U.S. only)

Virtual Reference Service
Current Hours

Instant Messaging

JavaScript disabled or chat unavailable.

Got a burning Question?

  • Contact a librarian using Instant Messaging.
  • No IM account is required.
  • If the chat window is visible above just type your question in the bottom text box and hit return.

Will I get an answer right away?