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Tech Services Restored [4:55 p.m.]

November 8, 2012


uTech Update [4:55 p.m.]: Zimbra access has been restored for all users. E-mails sent to affected users during the outage will continue arriving over the course of the next few hours. If you have any further problems with your Zimbra email or calendar, please contact our Support Center at (309) 298-2704. Phone support is available until 11 p.m. tonight (Thursday) and opens again at 7:30 a.m. Friday. Thanks to the University community for your patience.

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uTech Update [2:55 p.m.]: If you still cannot access your Zimbra account, we expect that service will be restored by late this evening. Once again, we appreciate your patience and understanding, and apologize for the inconvenience.

For updates, visit http://www.wiu.edu/university_technology

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uTech Update [9:15 a.m.]: Many users may continue to experience issues accessing Zimbra email and calendar for several more hours. University Technology staff continues to evaluate the severity of the outage and are working diligently with Zimbra support staff to correct the issue.

When your access is restored, you may continue to experience issues accessing shared Zimbra folders and calendars until all mailboxes are restored.

For updates, visit http://www.wiu.edu/university_technology

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From University Technology: Around 10 p.m. Nov. 7 the University experienced service outages across several network based systems. Technicians restored access to most systems by 4 a.m. Nov. 8; however, Zimbra continues to experience problems.

uTech staff are working to restore Zimbra and will update the campus as soon as there is more information.

We apologize for the inconvenience and appreciate your patience.

For updates, visit wiu.edu/university_technology

Posted By: WIU News, University Relations
Phone: (309) 298-1993 * Fax: (309) 298-1606