Western Illinois University - Quad Cities - Academics
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Quad Cities Campus
Quad Cities Technology
Technology Help Desk Information
Help Desk Phone 309.762.9481, ext. 62294
Hours: Monday - Friday 8:30-4:30
Research & Instructional Consultant
Computer Software & Hardware Support, Computer Lab Manager
Phone: 309.762.9481 x62223
Assistant Director, Quad Cities Technology
Phone: 309.762.9481 x62278
Communications and Network Specialist III
VoIP, Network Infrastructure
Phone: 309.762.9481 x62999
Instructional Technology Systems Manager
Classroom Support, Classroom Technology
Phone: 309.762.9481 x62279
Data Processing & Equipment Technician I
Hardware and Software Support
Phone: 309.762.9481 x62234
Office: QC technology staff assist with installation, maintenance and repair of computer hardware.
MS Office Professional, SPSS, Photoshop, Web browsers, utilities and other classroom software are available in the instructional and student lab. Installation assistance with class-specific, licensed software may be provided upon request.
Each WIU Quad Cities classroom features electronic presentation technology including overhead projection or plasma display, computer, document camera (ELMO), and DVD/VCR.
Several Riverfront and 60th Street spaces feature video-conferencing technology capable of connecting classes anywhere in the world.
E-mail & MVS
Zimbra is the WIU web-based e-mail and calendar collaboration suite. zimbra.wiu.edu. MVS is the WIU administrative information system used to access employment records and other mainframe information. MVS can be accessed online from office or home office at mvs.wiu.edu.
Media Resource Center x62294
Items below are available for checkout by faculty and staff. Students may also arrange for use if QC Technology receives authorization by the instructor. Extended check-out may be available upon request.
- Laptop computer
- Portable laptop cart (22 laptops)
- CD/Cassette/AM-FM Tuner
- Digital video camcorder
- Portable projector & screen
- Video archiving cart
- Karaoke machine & microphone
Hours: 9:00AM-9:00PM Monday-Thursday
9:00AM-4:00PM Saturday (60th Street only)
WIU Quad Cities Computer labs include Microsoft Office Suite, Internet Tools, and other software including Acrobat Reader, AIM Express, Audacity, iTunes, QuickTime Player, Roxio, SAS, SPSS, STARS, Symantec, Yahoo! Messenger, Peachtree, Visual Studio Express, and other class specific software. For more info, contact the QC Help Desk at extension 62294.