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Newly Accepted Students to Western Illinois University-Quad Cities


Congratulations!  You have been accepted to Western Illinois University.

You can call yourself a Leatherneck!

Fun Fact: Western Illinois is the only public school in the U.S. that has permission through the Department of the Navy to use the United States Marine Corps official seal, mascot (the bulldog) and nickname, The Fighting Leathernecks.


Now that you have been accepted to Western Illinois University-Quad Cities, there are a few things you need to be sure to do to prepare for the start of your first semester. Below is a step-by-step guide on what you should do now that you are accepted.


Step 1Step 1 - Activating Your Student Accounts

You have 2 students accounts that will be your navigational tools through your Western education: ECom and STARS.

Your ECom Account

Before you can login to Zimbra (student email) or WesternOnline, you must activate your ECom account.

  1. Visit GUAVA at www.wiu.edu/guava
  2. Click on 'Account Activation'
  3. 'Account Activation' screen will prompt you for your;
    • Ecom username: This is the username received in your enrollment packet or from your department.
    • WIU ID Number: Do not include spaces/dashes. This number is included in your enrollment packet or available from your department.
    • Birth date: Note the format: YYYYMMDD
    • ECom Password: Enter a new ECom password. It must contain at least 2 letters and at least 1 number.
    • Security Questions
  4. Click 'Submit' to process your info.
  5. You should see a confirmation message that your password was successfully changed.

Your Student/Alumni Records System (STARS) Account

The Student/Alumni Records System (STARS) provides students, alumni, and employees with access to their university records from 3:00 a.m. to midnight (CST), seven days a week.

Access is based on your 9-digit Western identification number (WIU ID) and your 8-character Password. You will also be required to have two personal identification questions and answers on file which may be used to verify your identity if you forget your password.

STARS Frequently Asked Questions (FAQs).



Step 2Step 2 - Meet Your Academic Advisor and Schedule an Appointment

Make an Appointment Today!

Academic Advising at WIU-QC

One of the ways WIU-QC implements its core values is by offering professional advisors. The Advisors are trained and experienced in advising and committed to it full time.  WIU-QC students appreciate the professional attention to their unique individual needs.

Meet Your Academic Advisor    Questions?   Phone: (309)762-1988



Step 3Step 3 - Apply for Financial Aid and Scholarship Opportunities

Apply Now!

Apply for Financial Aid and Scholarships

Over 75% of Western students receive financial assistance and/or scholarships!


Questions?   Contact Curtis Williams at CM-Williams11@wiu.edu or (309)762-9080

WIU-Quad Cities Financial Aid



Step 4Step 4 - Attend Student Orientation

Find What You Need

New Student Orientation at WIU-QC

Plan to attend a new student orientation. Orientation sessions are scheduled in August and January of each year. Notification of available dates will be mailed and emailed to you so please check your mailboxes!

Additional information and online registration available now.

Note: You will need to activiate your ECom account to access your Zimbra (student email) account. Please refer to Step 1 for activation instructions.



Step 5Step 5 - Ordering Your Textbooks

Find Out How

1. By Telephone:
Order your textbooks directly from the WIU Union Bookstore toll free at 1-800-338-6369. You have the choice of having your order delivered to the address you choose or you can save on shipping and handling and have your order delivered to the Quad Cities Campus and pick it up in Student Services during regular business hours.

2. Online:
Order your textbooks online directly from the WIU Union Bookstore at books.wiu.edu with the same delivery choices as the telephone orders.

3. Textbook Rental:
See http://wiubookstore.rentsbooks.com/ for more information on rental of select titles.



Step 6Step 6 - Stay Connected

Many Ways to Connect

There are many social media outlets that will keep you in touch with everyday activities here at WIU-Quad Cities.

Follow us on Twitter

Like Us on Facebook


You can also find upcoming events and learn about student activities in the Student Life section of our website.


Additional Resources at WIU-Quad Cities

Campus Resources

Now that you have completed the above 6 steps, here are additional resources and information to help you succeed at Western Illinois University-Quad Cities.