Western Illinois University - Quad Cities - Academics

Voice over IP Information

Reference Guides

• Quick Start Card 
• Quick Reference Guide 
• Getting Started 
• Overview of your Phone 
• Administrative Assistants Quick Start 

Additional References

• Call Handling - Basic 
• Call Handling - Advanced 
• Handset, Headset, & Speaker Phone 
• Call Logs and Directories 
• Voice Messages 
• Troubleshooting 
• Phone Settings 
• Connecting Your Phone 

Configuring Zimbra Voice Mail

Access to your office Voice Mail is now available through your Zimbra email account. 

How to access your voicemail from off campus or other campus building. 

Cisco Unified Personal Communicator Quick Start Guide for Windows 

Cisco Unified Personal Communicator Quick Start Guide for MAC