Student Success and Parent Programs

Freshman or New Families

Summer is an excellent time to help your student start preparing for the college experience. There is much to learn and many questions to be answered before your student leaves for campus. The Summer Orientation and Registration programs (SOAR) provide an excellent opportunity to accomplish many tasks to assist your student with a successful transition to the University. Discuss with your student a time that would work for the both of you to attend a SOAR program, as attendance is required of all freshman. SOAR programs for parents are optional. Your student can schedule a reservation for the SOAR program on his or her STARS account.

Here are the major objectives to complete prior to to your students begins their college experience:

We encourage all students to complete the Free Application for Federal Student Aid (FAFSA).  This is the application process needed for grants and the student loan program. Once the FAFSA has been submitted, students need to check their STARS account, as many students will need to complete additional steps before an official financial award is provided by the University. Encourage your student to assume responsibility for this process by maintaining a proactive approach in completing all of the necessary steps. 70% of WIU students are randomly selected for a verification process which required the student to complete additional information.  All verification material needs to be submitted to the financial aid office prior to August 1 or their aid will be delayed.  Additional financial aid information is available on STARS, through the web, or on the telephone.

Western Illinois University has a on campus living policy.  Parents you can help your student complete their housing application as soon as they're admitted to Western, it is time to choose where they would like to live. Your student will make their housing selection by submitting a housing application. Room assignments are made based on the date that your housing application (Preference Form and Processing Fee) are received by our Assignments Office.  We do guarantee housing; however, the earlier you apply the more likely your preferences will be matched.

What your student and you will need to complete the Housing Application:

    1. The students' 9-digit WIU ID Number
    2. The Students' Community Preference: This is where the student will indicate if they are interested in a learning community, interest community or specific building. 
    3. The Students Roommate Preference:  If the student knows someone they would like to live with, they will need their name and 9-digit WIU ID Number. Otherwise, after you apply, the student will have the option to go through our Roommate Matching program or be randomly assigned a roommate
    4. Housing Application Fee: When completing the online housing application, you will need to pay the $50 processing fee by major credit card when submitting your housing application.To pay by check, call 309-298-2461 or email us at to request a housing application packet to be mailed. Cash payment accepted only in person at Seal Hall, 1 University Circle, Macomb, IL 61455.


Student Health Insurance is mandatory for all Western Illinois University students who are taking 9 semester hours or more or more of on-campus classes*. The Student Health Insurance should be used along with existing family coverage, and student insurance is suggested as way to provide the student with guaranteed coverage, 24 hours a day protection and a very low deductible in the event of accident or illness. WIU’s Student Insurance will provide help for mental health and substance abuse issues, as well as hospital stays, maternity care and ambulance transport.  Health insurance waiver forms may be submitted if you believe your insurance is equal to or better than WIU insurance and you want your student released from our on campus program.

Make sure to complete all annual appointments prior to starting school: eye doctor, allergist, dermatologist, etc.

Bringing a vehicle to campus is a family decision. Parking permits for the academic year are ordered online through the parking services website beginning August 1. Student will need to know their WIU Ecom user name and password.  Students can receive assistance with this information through the Student Assistance and Parent Service Center 309-298-2092.


Contact Info

Student Success and Parent Programs
Sherman Hall, 321
1 University Circle
Macomb, IL 61455

Email Contacts

Student Success: Jessica Butcher
Phone: (309) 298-1814