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Campus/Communitywide Services

The transition to a university setting can present a unique challenge. Balancing academics, family responsibilities, work, study, and co-curricular activities can be difficult, especially while adjusting to a new environment. Students, faculty, and staff at Western Illinois University can help ease this transition.

Alcohol and Other Drugs Resource Center

Seal Hall 208, east wing, (309) 298-2457
AOD
The Alcohol and Other Drugs (AOD) Resource Center is a licensed provider of alcohol/drug education and treatment. The AOD center provides alcohol and drug use assessments, DUI (Driving Under Influence) evaluations, DUI risk education, and early intervention group programming, as well as Level 1 outpatient treatment for students struggling with drinking or drug-related problems or addictions. AOD staff are licensed and certified to provide services by the Illinois Department of Human Services Division of Alcoholism and Substance Abuse (DASA). Services are affordable and confidential.

Amtrak

(800) USA-RAIL
Macomb Travel Center, (309) 833-5531 or (800) 932-5531
Amtrak
Public transportation is available between Macomb and Chicago via Amtrak rail service. Amtrak offers roundtrip service twice daily from Macomb to Chicago with intermittent stops along the way. Reservations are encouraged two weeks in advance for the best rate. Senior citizens, children (ages 2-15), military, state travel, AAA, and Student Advantage discounted rates are available. A full service location offering ticketing and reservations is also available in the University Union Concourse from 10 a.m.-2 p.m., Monday-Friday. Cash, credit cards, debit cards, travelers checks, money orders, and personal checks are accepted. For more information, contact Amtrak. Contact Macomb Travel Center for immediate ticketing.

Banks

Students may elect to open an account at a Macomb financial institution since local checks are more readily accepted by area merchants. Some ATM machines are available on campus.

Macomb Banks:

Citizens Bank, Division of Morton Community Bank
127 South Side Square....... (309) 833-4551

MidAmerica National Bank
130 North Side Square....... (309) 833-4111

First Bankers Trust Company
440 North Lafayette............. (309) 837-6664

Schuyler State Bank
1661 East Jackson............ (309) 833-1200

First State Bank of Illinois
500 East Jackson................. (309) 837-3935

Western Illinois Credit Union
322 West University Dr..... (309) 298-2986

Heartland Bank & Trust Company
430 West Jackson............... (309) 837-9988

Beu Health Center

Corner of Western Avenue and Murray Street, (309) 298-1888
BEU
Beu Health Center is a nationally accredited medical center that provides general primary medical services for all registered and active full-time or part-time WIU students at the Macomb campus who have paid tuition and fees. Spouses/partners of active students are also eligible to utilize Beu services. The center is equipped with an in-house pharmacy, lab, and X-ray areas, and provides immunization/allergy services and psychiatric services. Physicians and certified nurse practitioners provide diagnosis, treatment, and prescriptive services, as well as referrals to specialists and outside providers. Office hours are 8 a.m.-4:30 p.m., Monday - Friday; phone lines are open 7:30 a.m.-5 p.m.

Billing and Receivables

Sherman Hall 106, (309) 298-1831
Billing
The Billing and Receivables office is responsible for billing and collecting monies due to the University. The University offers two payment plans: the Open Payment Plan gives students and family members flexibility when submitting payments, and the Automated Payment Plan provides a more structured option. Information on both payment plans and payment methods can be viewed online.

Bureau of Cultural Affairs

Browne Hall 114, (309) 298-3571
BCA
The Bureau of Cultural Affairs (BCA) is a student-run organization that provides a diverse, affordable performing arts series to our students and community each year. Many performances are provided free to all WIU students. Performances include national tours of Broadway, theatre, dance, headline musical artists, chamber music, comedy, and dramatic readings. BCA membership is open to all WIU students and community members and offers opportunities to help select and produce the events as well as gain hands-on experience in the music industry and theatre management.

Campus Ministries

Campus Ministries
A variety of religious organizations meet at Western Illinois University. At least six student centers are located near campus, providing a comfortable atmosphere in which students gather for worship, meetings, services, classes, and social activities. A list of campus ministries is available on the web.

Campus Recreation

Donald S. Spencer Student Recreation Center, (309) 298-1228
Campus Rec
All enrolled, fee-paying students have many opportunities to pursue a healthy lifestyle and explore recreational interests through a variety of Campus Recreation programs, facilities, and services including access to five multipurpose courts; two group fitness studios; a one-eighth mile, elevated track; three cardio theatre areas with more than 65 cardio machines; a large weight room with selectorized Cybex and plate-loaded Hammer Strength weight training equipment and free weights; a boxing room; five racquetball/wallyball courts; and an aquatics center with pool, hot tub, and sauna. Students can participate in more than 40 intramural events in men’s, women’s, and co-recreational divisions including competitive, intermediate, and fun levels of play. Group fitness, personal training, and aquatic programs present options for students to accomplish and maintain their personal fitness goals. Some WIU sport clubs provide opportunities for regional and national competition, while others focus on skill development and educational goals. Students can take part in a variety of special events such as “The Amazing Race,” Rocky 5K Run, Rec After Dark, and kayaking. Campus Recreation facilities include Harry Mussatto Golf Course, Sipolt Memorial Disc Golf Course, and Vince Grady Field for flag football, soccer, softball, lacrosse, and Ultimate Frisbee. Outdoor courts are available for basketball, sand and grass volleyball, and tennis.

Career Services

Memorial Hall 125, (309) 298-1838
Careers
Career Services’ professional staff works with students and alumni in their occupational and career planning endeavors including interview/job search seminars, individual assistance with résumé/vitae construction and critique, communication letters, career information, Internet job searching, and one-on-one assistance. A comprehensive online registration system, the choice program for Illinois employers, is readily available and accessible for every student. Once registered, each student will have access to thousands of jobs (summer employment, internship employment, and full-time career employment). Career Services hosts three career fairs on campus annually, in addition to the fall and spring semester Virtual Career Fairs (VCF). VCFs are online fairs that enable the student/alumni members to communicate directly with the employers who post employment opportunities on the VCF website. Students from all majors and programs are invited and strongly encouraged to attend the fairs and explore the multiple opportunities offered by employers who have expressed interest in WIU graduates and internship candidates. Individual assistance, group programs, and professional preparation classes are available each semester.

Casa Latina Cultural Center

Multicultural Center 202, (309) 298-3379
Casa
Casa Latina Cultural Center promotes an environment that reflects rich Latino and international cultural heritages and provides a comfortable and inviting “home away from home” atmosphere for students. The center celebrates and implements quality educational and entertaining multicultural programs for the WIU-Macomb campus and surrounding community. Casa Latina houses the International Friendship Club (IFC), Latin American Student Organization (LASO), and Tradición Hispana Dance Troupe.

Center for International Studies

Memorial Hall 342, (309) 298-2426
International Studies
It is increasingly important for college graduates to have an understanding of the different people, places, and cultures of the world in order to be truly competitive in the global workforce. The Center for International Studies offers international support including Admissions, Orientation, Study Abroad, and WESL (Western’s English as a Second Language). In addition to helping students choose from a wide variety of study abroad options, the center provides international experiences on campus through programs like Conversation Partners and Cultural Café.

Study Abroad: WIU students can choose from study abroad programs in more than 50 countries. Many of the semester- or year-long programs can cost about the same as studying on campus. Programs are available during semesters, academic year, summer, or even spring and winter breaks. Some are independent while others are group programs led by WIU professors. With careful planning, any WIU student who meets the requirements can study abroad with any major or minor. For more information, go to the Office of Study Abroad in Memorial Hall 344, call (309) 298-2504, or visit Study Abroad.

Daycare

Child care services are available on campus for children six weeks to five years old at the University Infant and Preschool Center and PACT Head Start. Both facilities offer licensed programs, nutritious snacks and meals, a fenced play yard, and a developmentally appropriate curriculum. For University Infant and Preschool Center information, call (309) 298-1250. For PACT Head Start information, call (309) 298-3143 or visit pactheadstart.com. In addition, there are daycare centers in the community. Contact the Macomb Area Chamber of Commerce and Downtown Development Corporation, (309) 837-4855, or Macomb Area Chamber
for further information.

Disability Resource Center

Memorial Hall 143, (309) 298-2512; TTY (309) 298-1856
DRC
The Disability Resource Center (DRC) collaborates with faculty and staff to facilitate student inclusion and ensure accessibility to University programs for students with disabilities. Students experiencing issues with access who would like to request auxiliary aids and services, the removal of a barrier, or modifications to policies or procedures, may contact DRC at (309) 298-2512 or disability@wiu.edu.

Financial Aid

Sherman Hall 127, (309) 298-2446
Financial Aid
Students must file a Free Application for Federal Student Aid (FAFSA) each academic year to be considered for federal and state financial aid (including federal loans). Beginning January 1 every year, students are urged to complete the FAFSA online at fafsa.gov as soon as possible, for early announcement and to meet potential deadlines. Students (and parents of dependent students) may apply for a PIN (Personal Identification Number) within the application to sign the FAFSA electronically.

Illinois Veterans Grant and Illinois National Guard Grant: Financial Aid awards both the Illinois Veterans Grant and the Illinois National Guard Grant programs to eligible students.

Go West Transit

University Union, first level, (309) 298-3353
Go West
Go West buses transport students to and from their residences, classes, around campus, and to local businesses. Go West operates seven days a week.

Gwendolyn Brooks Cultural Center

Multicultural Center 210, (309) 298-2220
GBCC
The Gwendolyn Brooks Cultural Center is named after the Pulitzer Prize-winning Poet Laureate of Illinois. The center is committed to helping the campus community adjust to a multicultural society without regard to age, race, or economic status while promoting the rich cultural experience of Black Americans.

Harry Mussatto Golf Course

1215 Tower Road, (309) 298-3676
Golf Course
The Harry Mussatto Golf Course is a scenic and challenging 18-hole championship venue featuring beautiful vistas, spectacular elevation changes, four sets of tees, undulating greens, and bentgrass tees and greens. The course also provides a driving range, putting green, golf instruction, a nine-hole pitch and putt course, and a pro shop that carries a full line of quality golf equipment, logo apparel, and accessories.

Macomb Area Chamber of Commerce and Downtown Development Corporation

(309) 837-4855
Macomb Area Chamber
The Macomb Area Chamber of Commerce and Downtown Development Corporation welcomes new students and families to Macomb. Contact the office for more information regarding businesses, clubs and organizations, schools, and community events.

McDonough District Hospital

525 East Grant Street, (309) 833-4101
McDonough District Hospital
McDonough District Hospital is a 113-bed healthcare facility providing a wide spectrum of advanced medical treatments and personalized health services including emergency treatment, surgical procedures, advanced diagnostic capabilities, physical therapy, behavioral health counseling, outreach and diabetes education, obstetrics and gynecology, cancer care, and access to patient advocates. A hospitality house is also available to provide outpatients and patients’ family members with comfortable and convenient short-term housing.

Office of Public Safety

Mowbray Hall, (309) 298-1949, Emergencies 911, TDD (309) 298-2624, Parking Services (309) 298-1921
OPS
The Office of Public Safety (OPS) provides a safe and secure environment for our campus. OPS is committed to the prevention of crime; protection of life and property; preservation of peace, order, and safety; enforcement of laws and University policies; quality parking services; and the safeguarding of constitutional guarantees. Officers strive to maintain public trust and confidence by holding themselves to the highest level of integrity and professional standards.

OPS is staffed by police officers 24 hours a day, seven days a week and can be contacted by calling 911 for emergencies or (309) 298-1949 for non-emergencies. OPS offers an on-campus safety escort program for students who must walk on campus at night. Outdoor lighting has been upgraded to provide more coverage and illumination on campus. The Emergency Call Box system consists of 51 emergency radio call-boxes strategically placed across campus, which are connected to the telecommunications room at OPS. Blue lights, highly visible at night, indicate call-box locations.

Each residence hall area is patrolled by University police officers who also work with hall staff to provide educational programs on fire safety, crime prevention, sexual assault awareness, and personal safety. Residence hall staff assist in the confrontation of unescorted individuals, and closed circuit television monitors are strategically located throughout the buildings.

OPS coordinates the student volunteer Western Emergency Medical Service (WEMS), which provides medical assistance to students and staff on campus.

Western Illinois University and the city of Macomb have the 911 emergency phone network system. In case of extreme illness, hospitalization, or other emergency situations, Student Development and Orientation (SDO), (309) 298-1884, can notify a student’s instructors. SDO and the Office of Public Safety, (309) 298-1949, can also help families contact students in the event of a family emergency.

Parking Services: All vehicles, including bicycles, must be registered for campus use. Both on- and off-campus students can purchase parking permits. Each parking lot has signs designating the type of permit required for parking in that location. Visitors should obtain parking information and a visitor permit upon arriving on campus. Parking permits, maps, and rules and regulations are available in Mowbray Hall.

Office of Student Activities

University Union, first level, (309) 298-3232
OSA
The Office of Student Activities (OSA) is the primary resource for student organizations and programs. Student life at Western Illinois University is enriched by involvement in any of the more than 200 student organizations that meet diverse cultural, intellectual, and social interests. OSA provides students a variety of opportunities that complement and enhance in-class learning including leadership development, volunteer services, campuswide events and activities programming, the Student Government Association, fraternities and sororities, and more.

Office of the Registrar

Sherman Hall 110, (309) 298-1891
Registrar Office
The Office of the Registrar determines students’ residency status, administers student registration, verifies degree completion, maintains student academic records, and reviews applications for undergraduate readmission. This office is also responsible for certifying National Collegiate Athletic Association (NCAA) academic eligibility; issuing official transcripts and verifications; printing diplomas; publishing class schedules; coordinating Commencement; issuing grade reports; processing student requests to change a major, minor, or address; and administering academic room scheduling. The Office of the Registrar also facilitates the GradTrac program.

Organization of Adult Students for Interaction and Support

Student Organization Center, University Union, lower level, (309) 298-3284
OASIS
The Organization of Adult Students for Interaction and Support (OASIS) is designed to address specific concerns of non-traditional students. Non-traditional students include those aged 24 and older; married/partnered, divorced or widowed, pregnant or parenting; military veterans or reservists pursuing a non-traditional course of study; returning to school after or while being out in the workforce; working from home; or rearing a family. The group’s goal is to assist non-traditional students with balancing their educational goals with their other life responsibilities. Non-traditional students are more likely to be commuters with work or family obligations, and often face challenges to their academic pursuits that differ from those encountered by traditional students. OASIS helps facilitate a fall orientation session for non-traditional students. The student-parent subcommittee seeks to provide academic support, child care information, and advocacy to address unique issues associated with raising a family while attending college. Visit the website for meeting times, informational items, and special events, or call OASIS to sign up for the non-traditional student listserv and find out how to get involved.

Peoria Charter Coach Company

(800) 448-0572
Peoria Charter
Bus service is available between Macomb and the Chicagoland area. For more information, contact the Peoria Charter Coach Company or visit the web. Tickets are available at the Union Service Center, ground level.

S & G Taxi Service

(309) 318-9815
Local transportation is available from S & G’s Taxi Service.

Student Assistance and Parent Service Center

University Union, first level, (309) 298-2092
SAPSC
The Student Assistance and Parent Service Center (SAPSC) is a one-stop shop that provides students and parents with information and services for nearly every area of campus. Staff can answer questions about financial aid, billing, advising, course transferability, health and wellness, STARS, scholarships, University policies and procedures, and much more. The center also provides information, guidance, resources, and additional support to veterans. Through the web, phone, or in person, SAPSC is dedicated to providing students and parents the best customer service possible in a streamlined manner.

Student Development and Orientation

Seal Hall 301, east wing, (309) 298-1884
SDO
Student Development and Orientation (SDO) offers a wide variety of services throughout the year designed to enhance student growth and success beginning with new student orientation. Individualized assistance is available for students experiencing academic and/or personal difficulty. Educational programming is also available on topics related to adjustment, student development, and support for student learning and success.

Student Employment

Sherman Hall 121, (309) 298-1996
Student Employment
Students interested in seeking on-campus employment should check job listings posted in the glass case outside Sherman Hall 121 or on the web.

Student Health Insurance

Beu Health Center, lower level, (309) 298-1882
Student Insurance
All undergraduate and graduate students registered and assessed fees for nine semester hours as of the tenth day of the fall and spring semester terms, and all graduate assistants under contract to the University enrolled for at least one credit hour of coursework, will be assessed the insurance fee on their University bill. Continuous year-round coverage is available if the student maintains nine semester hours during the fall and spring semesters:

  • Fall term: August 1-January 31
  • Spring term: February 1-July 31

A brochure explaining the student health insurance coverage is available.

Student Judicial Programs

Seal Hall 101, east wing, (309) 298-2436
SJP
Student Judicial Programs administers the University’s student discipline process. To inform students of their rights and responsibilities, Student Judicial Programs publishes the Code of Student Conduct. Staff members collaborate with campus and community groups in substance abuse prevention, community responsibility, leadership, relationship violence prevention, ethics, and dispute resolution. Selected students gain valuable leadership experience through service on the faculty-student-staff judicial board.

Student Organization Center

University Union, lower level, (309) 298-3243
Student Organization Center
The Student Organization Center, open Monday-Friday from 7 a.m. - 11 p.m., houses 20 student organizations including the Student Government Association. The center supplies mailboxes for all registered student organizations, along with a conference room, lounge area, and computers for student organization use.

University Advising and Academic Services Center

Memorial Hall, lower level, (309) 298-1846
UAASC
Every student at Western Illinois University is assigned an academic advisor to assist with course selection and degree completion. Advisers also refer students to support services such as tutoring or counseling, when needed. Undeclared students, transitional advising program students, and students admitted through the Academic Services Program are advised in the University Advising and Academic Services Center. Regularly admitted students who have declared majors are advised through their academic major departments or college advising centers. Students are encouraged to see their advisors early and often throughout the academic year.

University Counseling Center

Memorial Hall 102, (309) 298-2453
UCC
Free, confidential counseling services are offered for Western Illinois University students who are faced with personal, academic, or career decision-making concerns. Professional counselors are available to offer personal counseling services to individuals, couples, and groups. Students may also receive assistance with academic difficulties, the selection of major(s) and career paths, and testing services to assess vocational, psychological, and learning problems. Throughout the year, counselors offer a wide array of educational life-enhancement programs on subjects such as time management, self-esteem, sexual assault prevention, and other issues. The center offers resources including books, audio and video materials, and computer programs to assist students in the learning process. The University Counseling Center is accredited by the International Association of Counseling Services.

University Housing and Dining Services

Seal Hall, first floor, west wing, (309) 298-2461
Housing
University Housing and Dining Services (UHDS) provides safe, clean, comfortable residence hall and apartment facilities; a nutritious, well-balanced food service program; and environments that are stimulating and supportive of Western’s academic mission, all at an affordable price.

On-campus Living: Residence hall living allows students to experience a sense of community, enhance personal growth, and develop special friendships. Students may find that living on campus becomes one of the most enriching aspects of their college experience. In fact, research indicates that students who live on campus earn better grades and are more likely to graduate than students who live off campus. First year and sophomore students are required to live on campus and are guaranteed space in the residence halls. Through hall governments, students have the opportunity to plan and participate in a variety of programs including educational, cultural, social, community service, and athletic events. Watch for notices and ask a resident assistant how to become involved.

Each residence hall is supervised by a live-in complex director and one or more assistant complex directors, collectively referred to as headstaff. These individuals are trained to advise students and manage the operation of the residence halls. The headstaff works with resident assistants to help students develop and maintain a community that promotes academic, personal, and social growth. Western Illinois University encourages students to get the most out of their experience by becoming active members of their residence hall community.

Apartments for married students, graduate students, adult learners, and students with families are available on-campus. For more information about on-campus apartment housing, contact Graduate and Family Housing, Seal Hall, (309) 298-3331.

Off-campus Living: Many off-campus accommodations are available in Macomb for those students who qualify to live off campus. For a listing of off-campus properties and rentals, call the Student Tenant Union, (309) 298-3285, or consult the real estate listings in the Macomb telephone directory.

Campus Dining: Students living on and off campus are able to dine on campus with either the A la Carte meal plan or Rocky Dollars. Residence hall students receive A la Carte purchasing power as part of their housing and dining agreement. They often purchase Rocky Dollars in addition for laundry, snack machine purchases, and copy center services. Off-campus students are able to participate in either plan, both of which allow students to eat in any residence hall or snack bar, as well as in the University Union.

University Libraries

(309) 298-2705
Libraries
University Libraries is the information hub of campus, providing access to more than 1 million books, thousands of periodicals both in print and via electronic databases, public access to computers and other technology, and professsional expertise to assist with questions. University Libraries annually host numerous films, lectures, seminars, and other events. The Leslie F. Malpass Library is the flagship library of Western and is a prime location for research and study. In addition, University Libraries consists of the Music (Sallee Hall 108), Curriculum (Horrabin Hall 80), and Physical Sciences (Currens Hall 201) libraries in Macomb and the WIU-Quad Cities Library in Moline.

University Technology

Stipes Hall 126, Help Desk (309) 298-2704
Utech
All registered students have access to e-mail accounts, space to create a personal web page, network storage space, and access to the Internet via the campus network. Students have access to various software packages, Windows and Mac OS X computers, and two-sided laser printing in student-staffed computing labs and unstaffed computer resource centers throughout campus and in residence halls. Students living in residence halls and graduate family housing have high-speed Internet access available. Wireless coverage is available in all academic buildings and public areas of residence halls; visit the web for lab locations and hours of operation.

University Union

Murray Street, (309) 298-1986
University Union
The University Union provides services, conveniences, and amenities for members of the University community. Union facilities and services include guest rooms, dining rooms, art galleries, ballrooms, meeting rooms, legal services, conference and event services, and dining and catering services. The Union also houses a food court, convenience store, Student Organization Center, bookstore, service center, student transportation office, Office of Student Activities, Student Assistance and Parent Service Center, bowling, billiards, theatre, and computer store.

University Union Board

University Union, lower level, (309) 298-3286
UUB
The University Union Board (UUB) sponsors over 40 student-focused activities and events per year including Homecoming Week, WestFest, special movie events, music events, comedians, speakers, and activities such as Bingo nights and Speed Dating. Join UUB on Facebook at Western Illinois University-University Union Board, or contact the group at uub@wiu.edu for more information.

University Union Bookstore

University Union, ground level, (309) 298-1931
Bookstore
Students may purchase or rent textbooks at the beginning of each semester, either in the store or through the bookstore’s website. Supplies, clothing, and souvenir/gift items are also available for purchase at bookstore.wiu.edu. Payment types accepted at the bookstore include Rocky Dollars, cash, personal check, and MasterCard, Visa, and Discover cards. Payments accepted on the website include MasterCard, Visa, and Discover cards (debit included).

Veterans Resource Center

Wright Residence, 333 Ward Street, (309) 298-3505
Veterans
The Veterans Resource Center is committed to assisting those who have served or are currently serving in the U.S. military and their family members. The center provides coordinated services and resources in a one-stop location to ensure all military service members are afforded the greatest opportunities for success. The center staff strives to provide a streamlined approach to helping veterans and military personnel obtain educational and military transcripts as well as complete applications for the G.I. Bill, Illinois Veterans Grant, Illinois National Grant, Illinois MIA/POW Scholarship Federal Tuition Assistance, and Federal Student Aid programs. Individualized assistance in additional areas include, but are not limited to, questions regarding periods of military activation and deployment; obtaining appropriate housing accommodations; requesting military records; and acquiring community living information, outreach services, and health benefits.

WESTEL Telecommunication Services

Sherman Hall 22, (309) 298-2701
Telecommunications
WESTEL is Western’s student line and long distance service. To have E911, campus and local calling capability, and long distance service from your residence hall room, you must first establish a line of service with WESTEL by accessing STARS and selecting the WESTEL Line Request option. This service includes voice mail, campus and local calls, and all available features provided by the uTech Telecommunications office for an $18/monthly fee. Accepting collect calls on your requested line of service is not permitted. A $15 penalty fee will be charged plus the call charges for each collect call accepted to your room telephone number.

Women’s Center

Multicultural Center 209, (309) 298-2242
Womens Center
The Women’s Center’s goal is to provide a supportive environment for all Western Illinois University women—students, faculty, and staff. The center has a meeting room and a lounge where individuals and groups may meet and study. The center’s library contains books, videos, DVDs, newsletters, magazines, and resource files on a wide selection of topics including women’s history, health, careers, politics, violence against women, and relationships. In addition, the Women’s Center provides information and referrals to many campus and community resources for women. The center plans and supports programming on women’s issues while acting as an advocate for women. Anyone who is interested is invited to drop in or schedule an appointment.