UHDS Admin

Assistant Complex Director Position Description


The Assistant Complex Director is an apprenticeship in the operation of a residence hall program and involved various administrative and management functions as well as all areas of student development. As an assistant to the Complex Director, the ACD position provides opportunities to learn and develop the expertise and skills needed to function effectively in a residence hall environment, a student services division, or any similar organization.

Essential Functions
  • Assist in the hiring, training, supervising and evaluation of all undergraduate staff and a full-time Residence Hall Clerk.
  • Assist in the coordination of the administrative functions of a residence hall complex, which include: facility management, maintenance, information desk operations, room assignments, student employment, and payroll budget.
  • Provide leadership in promoting an atmosphere within the residential communities that supports academic achievement and fosters responsible decision-making.
  • Coordinate community and student development through assisting the CD with service learning initiatives, social and educational programming, human issues education, faculty involvement programming, student government advising, and the development of special lifestyle communities.
  • Provide advice and counsel for individual students, student leaders, and student groups.
  • Respond to requests and inquiries from university personnel, students, and parents.
  • Participate in an on-call duty program in which student crises are addressed and a follow-up is conducted.
  • Serve as a member to one departmental committee.
  • Potentially assist in the instruction of a credit bearing training course for Resident Assistants.
  • Serve as a liaison to food service, custodial staff, and public safety officers.
  • Oversee expenditures and manage administrative procedures for student programming monies.
Marginal Functions
  • Serve as a liaison to other Student Services Division committees.
  • Assume other departmental responsibilities in regard to staff selection, student recruitment, and orientation.
Required Skills and Knowledge
  • Enrollment in one of the university's graduate programs, preference given to students enrolling in the Western Illinois University College Student Personnel Program.
  • Previous residence hall experience is desirable.
  • Good academic standing with the Graduate School.
  • Demonstrated commitment and ability to work with a diverse student body and staff.

ACD Professional Development Opportunities

Additional Opportunities
  • Potentially serve as an instructor for a credited Resident Assistant course
  • Assistance with professional development funding for conferences when available
  • Serve on a UHDS committee or collateral assignment
  • Advise student organizations
  • Represent UHDS on campus committees and/or collaborations with other departments
  • Enjoy an atmosphere supportive of innovative and self-initiated projects.

Compensation and Benefits for ACD Position

  • Minimum salary of $943 per month
Benefits Include:
  • Fully furnished 1 or 2 bedroom apartment
  • Meal plan when food service is in operation
  • Tuition waiver
  • Access to student health insurance

Added Perks to working at WIU:

  • Access to guaranteed parking permit  ($66.00/year)

Questions or to apply, contact Dr. Mishelle Oaks at md-oaks@wiu.edu. If applying, please include resume and cover letter.

Our Department

University Housing & Dining Services is a large organization with a variety of staff to help educate and serve students of Western Illinois University. From our residence life staff with a focus in educational programming, community building and crisis management, to our operational staff specializing in assignments, billing, communications and facilities management, to our dining staff focused on providing quality and nutritious meals for our campus community, a variety of full-time staff come together to make the University Housing & Dining Services team.


The University

Recognized as a "Best Midwestern College" by the Princeton Review and one of 37 public universities ranked a top tier "Best Regional University" by U.S. News & World Report, Western Illinois University (WIU) serves nearly 13,000 students in the heart of the Midwest through its traditional residential campus in Macomb and its metropolitan, non-residential location in Moline, Illinois.

The WIU-Macomb and -Quad Cities campuses are comprised of accomplished faculty, state-of-the-art technology and facilities, and a wide range of academic and extracurricular opportunities. Western is a comprehensive university offering 66 undergraduate and 38 graduate degree programs, including a doctorate in education. With a student-to-faculty ratio of 16:1, the University's 666 full-time faculty members teach 94 percent of all undergraduate and graduate courses, in addition to 10 pre-professional degree programs and 17 certificate programs.

Western offers a broad-based athletics program, sponsoring 20 NCAA Division I intercollegiate varsity sports. Football competes in the NCAA Division I Football Championship Subdivision through the Missouri Valley Football Conference; all other varsity sports compete at the Division I level through The Summit League. WIU is the cultural center of the region. University Libraries house an extensive collection and offer online database access to thousands of academic periodic journals and publications.

WIU-Macomb, IL (Student Population: 10,423): A traditional, residential four-year campus with select graduate programs, WIU-Macomb is located in the heart of west central Illinois in Macomb (population 20,000). Macomb is an Amtrak city with twice-daily service to Chicago. Macomb is located approximately 75 miles from the Quad Cities International Airport (Moline, IL) and 70 miles from the Greater Peoria Regional Airport (Peoria, IL).

WIU-Quad Cities (Student Population: 1,235): The only public university in the Quad Cities area, WIU-QC offers select undergraduate and graduate programs, including a doctorate in education, at its metropolitan, non-residential campuses in Moline, IL (population 44,000). The Quad Cities (population 376,000) rests on the banks of the Mississippi River and is comprised of Moline and Rock Island in western Illinois and Davenport and Bettendorf in eastern Iowa. The Quad Cities is home to the Quad Cities International Airport.