University Technology

uTech Support Center

Our goal is to assist WIU students, faculty and staff in their educational, instructional, and administrative endeavors by providing responsive and professional support for WIU services. Choose from several ways to obtain assistance or request service.

Did You Know...?

You can reset your ECom password yourself online. Try it out before calling the Support Center!

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Self Help

Search the uTech Support Portal to find answers to common questions.

  • Resetting your password
  • Configuring email on your phone
  • Reporting spam & phishing emails
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Submit a Support Request

Log in to create a support ticket for things like:

  • Problems with your WIU-owned computer
  • Issues with computer software or websites
  • Requesting a computer lab

Check the status of an existing support request.


(309) 298-8324 (298-TECH)

Walk-In Support: Stipes Hall 126

Macomb Campus, between Morgan Hall and the Leslie F. Malpass Library

  • Mon - Fri: 8am - 4:30pm (when the university is open)
    Closed Noon-1pm between semesters

E-mail Support:

For non-urgent assistance or to request a service. For security purposes we cannot address password issues via an email.

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