Western Illinois University: Macomb Campus

• Future Students
• International Students
• Parents & Family
• Online Learning
• Social Networking

• Web Tools
• • STARS
  • WIUP
  • WesternOnline
  • E-Mail / Guava
  • Course Offerings
  • my.WIU Portal
  • Western's Knowledgebase
  • Directories
  • Weather
  • A-Z Index

WIU.edu

People

Explore WIU Apply Now

Configuring Devices and Clients to Connect to Zimbra

(For other questions regarding Zimbra, Western's 24/7 Knowledgebase is the place to go for answers.)

Mobile Device Support

In general, PDAs and Smart Phones are supported if they have WiFi or Broadband access and support Microsoft Exchange. This includes the iPhone, iPod Touch, Windows Mobile and Android devices. However, users are responsible for wireless communication charges billed by their provider.

• SmartPhones (with Windows Mobile 5.0 or greater)
  • Directions for initial Windows Mobile setup
  • How to change your Windows Mobile password or server
• iPod Touch & iPhones (with OS 2.0 or greater)
  • Directions for initial iTouch/iPhone setup
  • How to change your iTouch/iPhone password or server
• Android Devices
  • Directions for initial Android setup (requires ECom login)
  • How to change your Android password or server (requires ECom login)

Third-Party Email Client Support

If you prefer to use a third-party email client rather than Zimbra for your email communications, you can configure your client to send/receive messages from the Zimbra server.

• Microsoft Outlook 2007
  • How to change the server in Microsoft Outlook 2007
• Mac OS X Mail
  • How to change the server in Mac OS X Mail

Configuring Other Devices or Clients to Connect to Zimbra

Other devices or clients may be able to connect to Zimbra with limited functionality. Below is a list of the most common pieces of information necessary to configure such devices or clients.

• Mail type: IMAP
• Incoming Server: zimbra.wiu.edu
• Username: <your ECom ID>
• Password: <your ECom password>
• Outgoing Server: smtp.wiu.edu

It is possible that you will need to check an option for "SSL" or "Secure certificates" to use Authentication. You should use your ECom user name and password to configure this if necessary.

There are many devices and clients that can connect to Zimbra. Each one may use slightly different terminology for their configuration. University Technology cannot guarantee that any client will work properly with Zimbra or that these are the only configuration settings necessary to successfully complete the setup.

If you are trying to configure a device such as a smart phone or BlackBerry you may need to contact your provider to complete the configuration.

Still Have Questions?

If you can't find the answer to your question here, all Zimbra related questions should be directed to the University Technology Support Center which has people trained in Zimbra to help you. Call the Help Desk at (309) 298-2704 or send an email to support@wiu.edu.