Usernames and Passwords @ WIU
Ecom Username: for lab access, WebMail/Zimbra, and WesternOnline
Find it using the Online Phonebook: http://www.wiu.edu/cgi-bin/ph.cgi?ns.wiu.edu
Ecom Password*: for lab access, WebMail/Zimbra, and WesternOnline
If you are a new user, set your password using Guava (https://www.wiu.edu/guava/).
Use "Account Activation" link in yellow area below login boxes.
*If you have used WebMail before, then you are NOT a new user and this method will not work.
Call 298-2704 or visit Stipes 126 to have your password reset.
STARS Pin
Try month and date of birth at initial login.
If you receive an error message:
1. Click on the “Forgot your Pin?” button.
2. Type in your ID number.
3. Type in a new PIN number and verify it.
4.If you are not a first-time user, answer the security question which allows you to reset your pin.
Go back to Computing FAQs @ WIU page
Krista Bowers Sharpe WIU Libraries Revised 8/17/07