Western Illinois University: Macomb Campus
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Facilities Management makes every effort to provide feedback regarding the status of many of its maintenance service requests. However, with so many requests being processed each day, it is likely that we will periodically neglect to inform the building representative that work is complete or has been deferred for parts delivery or other reason. If you are uncertain that action has been taken regarding a maintenance service request that you have made, you should first contact your building representative, followed by direct contact with the Facilities Management administrator responsible for handling your issue.
You are always welcome to contact the Facilities Management Director or the Facilities Management Customer Service Liaison to report problems with service received or any other concerns for campus maintenance or projects that you may have. We also enjoy hearing from you whenever you feel that exceptional service was provided. You can leave comments or concerns with the building representatives.