Risk Management and Emergency Preparedness

What you need to know about Quarantine

[Download these FAQs in PDF format]

What is quarantine?

Quarantines are for people or groups who don’t have symptoms but were exposed to the sickness . A quarantine keeps them away from others so they don’t unknowingly infect anyone.

Why am I being quarantined for 14 days?

We are recommending quarantine for a period of 14 days based on the guidance from the Center for Disease Control & Prevention (CDC), the Illinois Department of Public Health, and McDonough County Health Department, as they have found that this period of time is long enough for an individual to develop symptoms if they are infected or successfully monitor themselves for symptoms if they’ve been in contact with someone else with the virus.

What if I have questions during my time under quarantine?

The University is here to help and has assigned a case manager to you for your assistance. This individual’s role will be to help provide wellness checks periodically for you as well as be a point of contact for you if questions come up.

You can also contact the Student Development and Success Center (SDSC) at 309-298-1884 Monday - Friday 8:00am - 4:30pm for any questions you may have.

If you have questions after 4:30pm or on a weekend please remember the Residence Hall Staff is also available to assist as well and can be reached at the following:

  • Thompson Hall Desk : 309-298-3600 (open until 8:00pm)
  • Lincoln-Washington-Grote Desk: 309-298-3590 (open until 8:00pm)
  • Corbin-Olson Desk : 309-298-3500 (open 24 hours)

If you have an emergency, please contact the Office of Public Safety 309-298-1949.

How do I get my meals? (Available for on-campus students.)

Sodexo will be happy to prepare you a meal based on the selections available on each day’s menu. To see the available options, visit www.wiu.edu/dining.

When you are ready to order, simply call 309-298-3608 for Thompson Dining Center (Thompson students), 309-298-2832 for Corbin-Olson Dining Center (Corbin-Olson students AND Lincoln-Washington-Grote students), to place your order. Please have your WIU ID number available as a Dining Team member will need that before your order can be prepared.

Once the order is ready, it will be delivered to your room, set outside of the door and the staff member will knock indicating that it has arrived. 

What should I be doing to monitor myself during quarantine?

Monitor if you develop symptoms that may be flu-like, ranging from mild to serious, and include:

  • Fever (100.4° or higher)
  • Cough
  • Shortness of breath or difficulty breathing
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore Throat
  • New loss of taste or smell

The CDC has developed a self-checker that can be used to help guide you on monitoring your symptoms and what appropriate medical care may be needed.

What do I do if I start to develop symptoms of COVID-19?

Please know that if you do start to develop symptoms of COVID-19, it’s going to be OK. Most people have mild illness and are able to recover at home without having to receive medical care or even a visit to the hospital.

It’s important that you stay inside your room as much as possible except to use the restroom and limit any interactions with other people. You can relieve many of your symptoms with over the counter medication.

Make sure you get a lot of rest and stay hydrated. Make sure you contact Beu Health Center (309-298-1888) or your case manager to inform them that you are not feeling well.

McDonough District Hospital has instituted a Nurse’s Triage Hotline. If a person is experiencing symptoms of fever, cough, or shortness of breath they should call the nurse triage hotline at (309) 836-1715 or their primary care provider. The nurse triage hotline will operate from 7am - 7pm.

If you wish to be seen at Beu Health Center or any local Health Care provider, make sure you call ahead before you go in, so they can make any necessary accommodations.

If you develop emergency warning signs for COVID-19, get medical attention immediately. Emergency warning signs include*:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face

*This list is not all inclusive. Please consult your medical provider for any other symptoms that are severe or concerning.

If you have a medical emergency and need to call 911, notify the dispatch personnel that you have, or are being evaluated for COVID-19. If possible, put on a facemask before emergency medical services arrive.  

Is there anything I can take to relieve symptoms if I start to feel sick?

To help relieve achiness, pain or fever , adults should use 2 tablets of tylenol 350mg-500mg every 6 hours as needed. Do not exceed 4000mg in 24 hours. Do not take medication with alcohol.

For nasal congestion , over the counter pseudoephedrine, phenylephrine or decongestant of choice should be used as directed on the packaging.

For cough , you may try over the counter robitussin or cough suppressant of choice as directed on the packaging. Be certain to look at ingredients on packaging, as many over the counter cough and cold medications (such as Tylenol cough and cold, Dayquil, Nyquil etc.) have combinations of these medications and you could take excessive amounts of medication, if you combine several products that are combination products.

What can I do to help minimize my chances of developing symptoms?

  • Cover your mouth and nose with a tissue when you cough or sneeze.
  • Frequently wash your hands with soap and water for at least 20 seconds or, if soap and water are not available, clean your hands with an alcohol-based hand sanitizer that contains at least 60% alcohol.
  • Avoid touching your eyes, nose, and mouth.
  • Clean all “high-touch” surfaces everyday such as phones, keyboards, tablets, doorknobs, light switches, and furniture.

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