September 13, 2018

Difficult Conversations
Time: 12:30 PM - 1:45 PM
Location: Stipes Hall 121
Description: Presented by Mandy Carballido, HR Consultant, Caterpillar (Mapleton Foundry)

Just the phrase “difficult conversation” can make you anxious. Difficult conversations can be delivering bad news to an employee or group (job elimination, downsizing), addressing a personality conflict with a peer or co-worker, coaching an employee on a performance issue, investigating a sensitive situation or asking for something from your supervisor (a raise, resources for a project). In this session, we’ll discuss all the types of difficult conversations and how to prepare for and engage in the conversation. By the end, you’ll be confident in your ability to handle any situation that arises!
Related Web Site: Register and view other Professional Development Series Events.
Contact Information:
 Bruce Western
 Phone: (309) 298-1430
Source: College of Business & Technology

Western Illinois University
1 University Circle * Macomb, IL 61455
Phone: 309/298-1414 * E-mail
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