•	The United States is a diverse country with many customs and traditions.
•	Here are some key values and generalities that might help you understand Americans and their culture. These generalities are not always true, but can be a guide to understanding.
•	We hope that these key values will help you understand American Culture and develop a reasonable accurate set of ideas with which you can interpret the behavior of the people you meet.
•	Your willingness to understand a new culture and to adjust to the cultural differences will greatly contribute to your smooth and sufficient adaptation to the new environment.

UTILIZING AVAILABLE RESOURCES

The University Advising and Academic Support Center offer support and academic skill development.  To get assistance and set up an appointment, please email rockysresources@wiu.edu. 
UAASC advisors are full-time academic support professionals committed to student success. They view themselves as mentors and resource people who recognize that students may experience difficulties adjusting to university life. In addition to assisting with course selection, advisors help students explore major and career options, and facilitate their transition to college.

Career  Development
•	The Career Development Center is ready to assist virtually with all aspects of career preparation.
•	Email  careers@wiu.edu  to set up an appointment.

Available Services:
•	Resume Building and Review
•	Cover Letter Review
•	Mock Interview & Interview Assistance

University Counseling Center
Your well-being is our first priority. 
Services
•	Individual Counseling Appointments – We are now offering Tele-Mental Health Counseling. Please click on the link to see if you are eligible for these services and for instructions on how to schedule an appointment.
•	Crisis Appointments – If you believe you are in crisis, please call our office to speak with an on-call counselor.   
•	Group Counseling – Group counseling services are cancelled for the remainder of the semester.
•	Consultations– Students, faculty, and staff members are encouraged to contact the Counseling Clinic if they need to consult with one of our counselors over the phone.

Tools For Success
•	For a limited time, many companies are providing additional resources for free or at reduced costs to assist students. Below you can find some virtual tools to assist in finding success. 
•	WIU Technology Resource Overview - This page outlines many avenues of support and ways to stay connected including Western Online, Hangouts, Good Drive, Zoom, and more!
•	RedShelf - Access to eBooks
•	Google Hangout - Ability to use audio/visual to meet with advisors, faculty, and classmates. See more resources for how faculty will be using Google Hangouts as well as other online resources.
•	Study Blue - Crowdsourced study library, with flashcards, notes and study guides.
•	Quizlet - Simple learning tools that let you study a wide array of topics and subjects.

Eight Success Tools
University Writing Center
Bring In
•	Any type of writing
•	Essays, lab reports, references, theses
•	Graduate school applications
•	Education Portfolios
•	Curriculum Vitae
•	Cover letters and resumes

We Help You
•	Figure out assignment prompts and what your teacher values
•	Brainstorm ideas and topics
•	Make drafts and go over revisions
•	Do research and learn proper documentation
•	Improve organization, coherence, development, grammar, argument and support