STARS - Password Change Information

Your STARS password will expire every 120 days. When your password expires, you will be prompted to change your password after a successful login to STARS.

  1. Log in to STARS with your existing password. STARS is available at http://stars.wiu.edu.
  2. After you successfully log in, if your password has expired, you will be prompted to change it. Simply enter your current password and your new password in the fields provided. Note: STARS passwords were previously 4-digit PINs but now must be 8-characters long and include both numbers and letters.
  3. Click the Enter button. Your password has been changed. You will not be required to change your password again for 120 days.

STARS Password Requirements and Additional Information

Need Help with your STARS Password?

For STARS sign-on assistance, call (309) 298-STAR (7827). If you are on campus, you may bring a picture ID to the Student Assistance and Parent Service Center (University Union), Office of the Registrar (Sherman Hall room 110), University Technology Support Center (Stipes Hall room 126), or the WIU-Quad Cities campus (Moline). Regular university office hours are 8 am - 12 pm and 1 pm - 4:30 pm, Monday - Friday.