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- What is it?
- This is an e-mail service through which questions are answered, usually within 24 hours. If you have an emergency or immediate concern when reference services are closed, please call Access Services (309-298-2705).
- Who can use it?
- This service is for WIU students, faculty and staff only. If, however, your question concerns resources unique to the WIU libraries, we can forward your inquiry to the appropriate unit.
- When can I expect a response?
- Questions are reviewed daily (during business hours). Every attempt will be made to respond within 24 hours.
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