Western Online FAQ

- Desire2Learn v10.2
pic

General


Quizzes


Grade Book


For more information on the grade book, please see the grade book tutorial. Click here.

Content Tool


Discussion Tool


Widgets and Homepages




Answers


General

How do I embed a YouTube video into Western Online?


NOTE: The following can be done anywhere in Western Online that uses the HTML editor.
  • Go to the youtube video and click the Share link under the video.
  • Under that click Embed.
  • You will then see the embed code and it will be selected. Right click on it and choose Copy.
  • Go to Western Online, click Resources in the nav bar and choose Content.
  • Click the module you want to embed the video into under the Table of Contents on the left.
  • Click the New drop down menu and choose Create a File.
  • Enter a title for the page
  • Click the Edit HTML Source icon (second icon from the left at the bottom of the HTML editor).
  • In the pop up window you will see all the HTML code. Place your cursor in the space between the <body> and </body> tags.
  • Right click and choose Paste.
  • Type in http: right before the //www.youtube.com... that is in the embed code.
  • Click Save on the lower left of the HTML source window to close it.
  • Click Publish to save.

How do I activate my course(s)?

  • Find the course in your My Courses widget on the system home page.
  • Click the Pencil icon to the right of the course title. This will take into the course and to the Course Offering Information page.
  • About half way down the page under Active put a check next to Course is Active.
  • Click Save.

Note: If your course is active and the Course has start date and Course has end date are note checked, students will automatically have access to the course. To set your start and end dates see How do I set the start and end dates for my course(s)

How do I set the start and end dates for my course(s)?

  • Find the course in your My Courses widget on the system home page.
  • Click the Pencil icon to the right of the course title. This will take into the course and to the Course Offering Information page.
  • Start Date: Place a check next to Course has start date. Click the Select Date calendar icon and choose a new date. Use the drop down menus to change the time.
  • End Date: Place a check next to Course has end date. Click the Select Date calendar icon and choose a new date. Use the drop down menus to change the time.
  • Click Save.

How do I email all of my students from Western Online?

  • Click Communication and choose Email.
  • Click Compose.
  • Click Address Book.
  • Click the Filter By drop down menu and choose the course you want to email.
  • Check off all the names of the students you want to email.
  • Click To.
  • Click Add Recipients.
  • Compose your message and click Send.

How do I cross-list multiple sections of a course?

  • To have multiple sections of a course cross-listed into one course please contact the uTech help desk at 298.2704.

Why are there people enrolled in my course or not enrolled in my course that should or should not be?

  • For enrollment issues please contact the uTech help desk at 298.2704.

Why am I not seeing my courses in my course list?

  • Please contact the rigistrars office at 298.1891 to double check that you are listed as the intructor of record.

Why is there another instructors name in the title of my course?

You may notice that course names in your course list may occasionally show a different section or instructor name. The reason is that the course names are created only once (on first import to WesternOnline) and are never changed after that, and the course may have previously been assigned to another individual or had a different section number. Courses are not rename automatically because Instructors are free to rename the course, and if a course is renamed automatically after first creation, it may potentially overwrite a course name that was changed by an instructor.

Your courses in your course list should be correct. If you see a course in your WesternOnline course list with the wrong name, you can rename it. Here's how:

  • Find the course in your My Courses widget on the system home page.
  • Click the Pencil icon to the right of the course title. This will take into the course and to the Course Offering Information page.
  • Change the title in the Course Offering Name text box
  • Click Save

How do I copy content from one course to another?

  • From within your blank course (the course you want to copy the content into) click Edit Course in the nav bar.
  • Click Import / Export / Copy Components under the Site Resources section.
  • Under the What would you like to do? section the Copy Components from Another Org Unit and Include protected resources options will be selected by default. Leave these options selected.
  • Under Course to Copy click the Search for offering button.
  • In the window that pops up select the course you want to copy the content from and click Add Selected.
  • To copy everything in the course click Copy All Components at the bottom (see below for only copying certain items).
  • Now all your content has been copied over

To copy only certain items

  • To only copy certain items click Select Components.
  • Select the components you want to copy and click Continue.
  • Click Finish.

What is the difference between the role switch demo student and the zzz demo student in the classlist?

The Demo Student role switch is not the same as the zzz demo student in the classlist. By doing the role switch you are simply getting a view of the course as a student would see it. However, you are still in as an instructor and cannot do things like take quizzes. To view the course as the zzz demo student you have to Impersonate that demo student. Here's how:

  • Click Communication (or Grade Tools) in the nav bar and choose Classlist.
  • At the bottom of the list you will see a zzz Student, zzz Demo. Click the drop down arrow and choose Impersonate.
  • It will ask you to confirm, click Yes. At this point you are completely out of the class as an instructor and in as a real student role. So you can do things like take quizzes and see the grades in the grade book that you have entered for the zzz demo student.
  • To get back to your instructor role you need to click the zzz Student drop down menu located at the very top right of the screen choose Restore.

How do I add a TA or co-instructor to my course(s)?

  • In your course click on Communication in the nav bar and choose Classlist.
  • Click Add Participants and choose Add existing users.
  • Type in the persons name in the Search For text box.
  • Click the magnifying glass. They will appear at the bottom.
  • Click to put a check next to their name.
  • Select the role you want them to have from the Role drop down menu.
  • Select the course section from the Section drop down menu (if applicable).
  • Click Enroll Selected Users at the bottom.
  • Click Done.

Why can't I see the Calendar widget when viewing as the demo student?

  • There is a bug where instructors are able to go through the calendar while impersonating the demo student and get to other peoples courses. So the calendar widget has been turned off for the demo student only. The calendar will appear to your students.

How can I see a list of my students in a course?

  • Click Communication (or Grade Tools) in the nav bar and choose Classlist.

How can I export my roster?

D2L does not have a way to export from the Classlist. However, you can export the grade book and just uncheck all of the grade items. Here's how:

  • Click Grade Tools in the nav bar and choose Grades.
  • Click Enter Grades.
  • Click Export.
  • In the Export Options under User Details click Username, Last Name, First Name.
  • Under Choose Grades to Export uncheck all grade items.
  • Click Export to Excel.
  • This will only export Username, Last Name, First Name information.

 

Quizzes

How can I give a student with special needs more time on a quiz?

  • Click Assessments on the nav bar and choose Quizzes.
  • Click on the quiz to go into it.
  • Click the Restrictions tab.
  • Select Allow selected users special access to this quiz under the Advanced Availability section.
  • Click the Add User to Special Access button.
  • Set the date and time you want to give to the student(s).
  • Place a check next to the student(s) you want to have the special access.
  • Click the Add Special Access button.
  • Click Save to save your changes.

How do I delete a students quiz attempt?

  • Click Assessments on the nav bar and choose Quizzes.
  • Click on the quiz to go into it.
  • To the right of the quiz title at the top click the drop arrow and choose Grade.
  • Find the student in the list and click to put a check next to their Attempt 1.
  • Click the trash can icon to delete the attempt.

How do I view students with an attempt in progress?

  • Click the quiz to go into it.
  • Click the drop down arrow to the right of the quiz title (above all of the tabs) and choose Grade
  • In the Users tab click the Restrict to drop down menu and choose Users with attempts in progress.
  • Click the magnifying glass above in the Search For text box. Any students with attempts in progress will appear below.

How do I view a students quiz attempt?

  • Click the quiz to go into it.
  • Click the drop down arrow to the right of the quiz title (above all of the tabs) and choose Grade
  • In the Users tab click the Restrict to drop down menu and choose Users who have completed an attempt.
  • Click the magnifying glass above in the Search For text box. Any students with attempts in progress will appear below.
  • Click the attempt 1 link below a students name to view their attempt.

How do I force a students submission?

If a student takes a quiz but forgets to submit it, you can go in and submit the quiz for them.
  • Click the quiz to go into it.
  • Click the drop down arrow to the right of the quiz title (above all of the tabs) and choose Grade
  • In the Users tab click the Restrict to drop down menu and choose Users with attempts in progress.
  • Click the magnifying glass above in the Search For text box. Any students with attempts in progress will appear below.
  • Find the student in the list. Click the Enter Quiz as User icon to the right of where it says (in progress).
  • Click Yes to confirm.
  • Scroll to the bottom and click Go to Submit Quiz.
  • Click Submit Quiz.
  • Click Yes, submit quiz to confirm.

How do I upload a test bank?

  • Click Edit Course in the nav bar.
  • Click the Import/Export/Copy Components link.
  • Choose Import Components.
  • Choose from a file.
  • Click Choose File and select the .zip file.
  • Click Start.
  • Click Continue.

How do I create and link a grade item in the grade book to my quiz?

  • Click Assessments in the nav bar and choose Quizzes.
  • Click on the quiz to edit it.
  • In the Properties tab under the Grade Item section click the [add grade item] link.
  • A window will open. Give the grade item a name (same name as the quiz).
  • Type in the Max. Points.
  • Click Save to close the window.
  • Under Auto Export to Grades (below the Grade Item) check allow automatic export to grades.
  • Under Automatic Grade check allow attempt to be set as graded immediately upon completion.
  • Scroll down and click Save and Close.

How do I create a random question set?

We recomend that you first create your quiz questions in the question library before creating your quizzes.

  • Click on the quiz to go into it.
  • Click the Layout/Questions tab.
  • Click the Add/Edit Question button.
  • Click the New drop down menu choose Random Section.
  • Give it a name and click Save at the bottom. It will now appear as a purple folder.
  • Click on the folder to go into it.
  • Click Import.
  • Choose the folder your questions are in from the drop down menu, or just choose Collection Root.
  • Questions will appear below, check off the ones you want to use.
  • Click Save.
  • In the Questions per attempt: text box put in the number of questions you want them to answer.
  • In the Points each: text box put in the number of points each question will be worth.
  • Click Save near the top.
  • Click Done Editing Questions on the upper right.

How do randomize the options in a multiple choice question?

  • Click on the quiz to go into it.
  • Click the Layout/Questions tab.
  • Click the Add/Edit Question button.
  • Click on the multiple choice question you want to edit to go into it.
  • About about half way down the page click the Randomize options check box.
  • Click Save.
  • If the question was pulled from the question library it will ask if you want to also save the change there as well. Place a check next to Question Library.
  • Click Save.

How do I release quiz results for my students?

By default there are no results released to students. Do the following if you want the quiz results to be released immediately after they submit the quiz.
  • Click on the quiz to go into it.
  • Click the Submission Views tab.
  • Click the Default View link.
  • Click Yes under the View Details section and choose what you want them to see.
  • Click Save.
  • Click Save and Close to save the quiz.
Do the following if you want the quiz results to be released on a certain date (i.e. end date of the quiz).
  • Click on the quiz to go into it.
  • Click the Submission Views tab.
  • Click the Add Additional Views button.
  • Set the date you want the results to be released.
  • Click Yes under the View Details section and choose what you want them to see.
  • Click Save.
  • Click Save and Close to save the quiz.

How do I take a quiz as the demo student?

In order to take a quiz you have to "Impersonate" the zzz Student, zzz Demo in your classlist. You cannot take a quiz with the Role Switch demo student.
  • Click Communication (or Grade Tools) in the nav bar and choose Classlist.
  • At the bottom of the list you will see a zzz Student, zzz Demo. Click the drop down arrow and choose Impersonate.
  • It will ask you to confirm, click Yes. At this point you are completely out of the class as an instructor and in as a real student role. So you can do things like take quizzes and see the grades in the grade book that you have entered for the zzz demo student.
  • Go through the quiz and submit it. This is exactly what your students will see.
  • To get back to your instructor role you need to click the zzz Student drop down menu located at the very top right of the screen choose Restore.

How do I delete questions from the Question Library?

  • Click Assessments in the nav bar and choose Quizzes.
  • Click the Question Library link at the top.
  • Place a check next items you want to delete.
  • Click the Delete icon (trash can) at the top or bottom.
  • Click the Delete button to confirm.

How do I delete a quiz?

  • Click Assessments in the nav bar and choose Quizzes.
  • Click the More Actions drop down menu and choose Delete.
  • Place a check next to quiz(s) you want to delete.
  • Click the Delete Selected button at the bottom.

 

Grade Book

How do I create a grade category?

  • Click Grade Tools in the nav bar and choose Grades.
  • Click Manage Grades at the top.
  • Click the New button and choose Category.
  • Give the category a name.
  • Click Save and Close.

How do I delete a grade category?

  • Click Grade Tools in the nav bar and choose Grades.
  • Click Manage Grades at the top.
  • Click the More Actions drop down menu and choose Delete.
  • Place a check next to the category you want to delete.
  • Click the Delete button at the bottom.
  • In the Confirmation pop up window that appears click the Delete button. Note: This will also delete any grade items in the category.

How do I create a grade item?

  • Click Grade Tools in the nav bar and choose Grades.
  • Click Manage Grades at the top.
  • Click the New button and choose Item.
  • Click on the type of grade item you want to create (i.e. Numeric).
  • Give the grade item a name.
  • Under Max. Points type in the total possible points.
  • Click Save and Close.

How do I delete a grade item?

  • Click Grade Tools in the nav bar and choose Grades.
  • Click Manage Grades at the top.
  • Click the More Actions drop down menu and choose Delete.
  • Place a check next to the item(s) you want to delete.
  • Click the Delete button at the bottom.
  • In the Confirmation pop up window that appears click the Delete button.

How do I enter grades?

By User

  • Click Grade Tools in the nav bar and choose Grades.
  • Click Enter Grades along the top.
  • Click on a students name in the list.
  • Enter the grades and click Save at the bottom.

By Category

  • Click Grade Tools in the nav bar and choose Grades.
  • Under the Manage Grades area click the drop arrow for the category and choose Enter Grades.
  • Under the Enter Grades area click the drop arrow for the category and choose Enter Grades.
  • Enter the grades and click Save at the bottom.

By Grade Item

  • Click Grade Tools in the nav bar and choose Grades.
  • Under the Manage Grades area click the drop arrow for the item and choose Enter Grades.
  • Under the Enter Grades area click the drop arrow for the item and choose Enter Grades.
  • Enter the grades and click Save at the bottom.

What is the difference between the Final Calculated Grade and the Final Adjusted Grade?

  • The final calculated grade is calculated by adding the total points a user earns. You cannot adjust it to accommodate special circumstances without editing individual grade items or categories and recalculating the total.
  • The adjusted final grade enables you to modify or adjust a users’ grade before releasing it.
  • You can only release one or the other.

How do I tell the system which final grade (calculated or adjusted) to release?

  • Click on Grade Tools in the nav bar and choose Grades.
  • Click the Settings link located on the upper right.
  • Click the Calculation Options tab.
  • Choose the one you want to release under the Final Grade Released section. Note: This does not actually release the grade to the students.
  • Click Save.

How do I release the final grades to my students?

  • Click Grade Tools in the nav bar and choose Grades.
  • In the Manage Grades area click the drop arrow for the Final Calculated Grade (or Final Adjusted Grade) item and choose Enter Grades.
  • Place a check for each student in the Release Final Calculated Grade column located on the right Note: If you have chosen to release the Final Adjusted Grade item in your grade settings, than this will say Release Final Adjusted Grade.
  • Click Save.

 

Content Tool

How do I create a learning module?

  • Click Resources in the nav bar and choose Content.
  • Click Add a module... under the Table of Contents on the left.
  • Type in a name for the module and hit Enter on your keyboard. The module will appear under the Table of Contents on the left.

How do I delete a learning module?

  • Click Resources in the nav bar and choose Content.
  • Click to select the module you want to delete under the Table of Contents on the left.
  • Click the drop arrow to the right of the module title near the top and choose Delete Module.
  • In the window that pops up you will have two options. Option 1 will delete the module, nested modules and any topics inside the module. However, all associated files that the topics were linked to will remain and NOT be deleted. Option 2 will delete the module, nested modules, all topics inside the module and all associated files that the topics were linked to.

How do I delete a topic?

  • Click Resources in the nav bar and choose Content.
  • Click to select the module you want to delete the topic from under the Table of Contents on the left.
  • Click the drop down menu to the right of the topic and choose Delete Topic
  • In the pop up window choose the first option to just delete the topic link from the module. Choose the second option to delete the link as well as the file it is linked to.

How do I upload a file to a module?

  • Click Resources in the nav bar and choose Content.
  • Click to select the module you want to add a file to under the Table of Contents on the left.
  • Click New and choose Upload Files.
  • In the window that appears choose My Computer and click Upload.
  • Navigate to the file to choose it and click Add.

How do I show/hide a learning module?

  • Click Resources in the nav bar and choose Content.
  • Click to select the module you want to hide under the Table of Contents on the left.
  • Click the Published/Draft drop down menu. Draft = Hide, Published = Show.

How do I show/hide a topic?

Any discussion, quiz, file you upload, etc. that you put into a learning module are called Topics.

  • Click Resources in the nav bar and choose Content.
  • Click to select the module that contains the topic you want to hide under the Table of Contents on the left.
  • Click the drop arrow to the right of the topic title and choose Edit Properties.
  • Click the Published/Draft drop down menu. Draft = Hide, Published = Show.

How do I reorder modules?

  • Click Resources in the nav bar and choose Content.
  • Under the Table of Contents, click and hold the little three line handle to the left of the module you want to move
  • Drag the module to where you want it. Wait until you see a black line before you let go. For example, if you want to move the fourth module to the second position, drag and hover between the first and second modules until you see the black line. Then let go.
  • If you hover over another module it will turn orange. If you let go it will embed the module you are moving.

How do I reorder topics?

  • Click Resources in the nav bar and choose Content.
  • Under the Table of Contents, click the module that has the topic you want to move to select it.
  • Click and hold the little three line handle to the left of the topic you want to move.
  • Drag the topic to where you want it. Wait until you see a black line before you let go. For example, if you want to move the fourth topic to the second position, drag and hover between the first and second topics until you see the black line. Then let go.

 

Discussion Tool

What is the difference between a Forum and a Topic?

  • A Forum is a category. Every discussion topic is required to go into a forum. You can have multiple forums or you can create one forum and put all discussion topics in it.
  • A Topic is an actual discussion. This is what you and your studetns will post to.

What is the difference between the visibility and locking options?

  • The Visibility option allows you to show or hide the discussion topic. If the topic is visible but not locked then students are able to post to it.
  • The Locking option allows you to show the topic but prohibit anyone from posting to it. If the topic is visible but locked, then students can see it as well as any posts but cannot post to it.

How do I create and link a grade item in the grade book to my discussion?

  • Click Communication in the nav bar and choose Discussions.
  • Click the drop arrow next to the title of the discussion and choose Edit Topic.
  • In the Assessment tab under the Grade Item section click the [New Grade Item] link.
  • A window will open. Give the grade item a name (same name as the discussion).
  • Type in the Max. Points.
  • Click Save to close the window.
  • Type the same max points value in the Score Out Of text box.
  • Click Save and Close.

 

Widgets and Homepages

How do I create a custom widget?

  • Click Edit Course in the nav bar.
  • Click the Widgets link in the Site Setup section.
  • Click the Create Widget button.
  • Type a name in the Name text box in the Properties tab.
  • Click the Content tab (the widget will save automatially after clicking the content tab).
  • Use the HTML Editor to enter and format your content for the widget (to add a link use the Insert Quicklink button. It's the third button from the right if you are in the Basic tab of the HTML editor).
  • Use the Customize Widget Style button to customize colors and borders.
  • Click Save and Close.

How do I add widgets to my default homepage?

The default homepage is not directly editable, so you will need to first make a copy of it that you can edit.
  • Click Edit Course in the menu.
  • Under the Site Setup section click Homepages.
  • Click the drop arrow for the WIU Course Default Homepage and choose Copy. A copy of the homepage will appear in the list
Now you can edit the copy of the default homepage to add widgets.
  • Click on WIU Course Default Homepage - Copy to go into it.
  • You can type in a new name in the Name text box.
  • Scroll down a bit and you will see all the panels for the homepage. Click the Add Widget button on the panel you want to add a widget to.
  • Place a check next to the widget you want to add and click Add.
  • Click Save and Close.
The system is still looking at the WIU Course Default Homepage. You will need to tell it to look at the new copy that you just created and edited.
  • Click the Active Homepage drop down menu and choose the new homepage.
  • Click Apply.