University Technology

WIU Secure Wireless

On the evening of May 24, 2019, University Technology will make changes to the University’s wireless networks. Following the changes, some users of the University’s wireless networks may need to reconfigure their personal devices or contact uTech for assistance with University wireless devices if they experience problems reconnecting. Employees and students are advised to watch their inbox for more information. The instructions on this page will be updated on May 24 to reflect the new changes.

student with laptop

WIU's secure wireless will encrypt all data you transmit, meaning that your usernames, passwords and other sensitive data cannot be intercepted or viewed by others.

Western Illinois University offers wireless internet access throughout both the Macomb and Quad Cities campuses. The wireless network utilizes encryption in order to protect your user name, password and all transmitted data. Find complete instructions for getting your devices connected to WIU's wireless internet below.

Select your affiliation with Western Illinois University for instructions for connecting your device to Wi-Fi.

I am a student at WIU and I want to connect to Wi-Fi using: Windows | Mac | Android | iOS | Other Device

I am a faculty/staff member at WIU and I want to connect to Wi-Fi using: Windows | Mac | Android | iOS | Other Device

I am a guest to or an alumni of WIU and I want to connect to Wi-Fi using: Windows | Mac | Android | iOS | Kindle

Instructions for connecting to Wi-Fi with a Windows device

  • Traditional Setup (Using a Password)
    Use your ECom credentials to configure your device. You will need to update your password in your device settings whenever your ECom password changes. This method may result in your ECom account getting locked if you forget to update your device settings after a password change. (Uses WPA2-Enterprise/PEAP)
  • Advanced Setup (Using a 4-Year Certificate)
    Install a certificate on your device that allows access to the WIU network for 4 years before renewal. Requires the download and installation of a wizard; recommended for newer mobile devices. (Uses WPA2-Enterprise/TLS)
  • Self-registration using SMS or E-mail
    Receive a one-time code via SMS (text message) or email to register your device for 48-hours of network access.
  • Group Voucher
    If you received a group one-time password for wireless access (typically used for conferences, camps, or group events).
  • Individual Voucher
    If you received an individual one-time password for wireless access (typically used for visiting faculty or vendors).

Instructions for connecting to Wi-Fi with a Mac device

  • Traditional Setup (Using a Password)
    Use your ECom credentials to configure your device. You will need to update your password in your device settings whenever your ECom password changes. This method may result in your ECom account getting locked if you forget to update your device settings after a password change. (Uses WPA2-Enterprise/PEAP)
  • Advanced Setup (Using a 4-Year Certificate)
    Install a certificate on your device that allows access to the WIU network for 4 years before renewal. Requires the download and installation of a wizard; recommended for newer mobile devices. (Uses WPA2-Enterprise/TLS)
  • Self-registration using SMS or E-mail
    Receive a one-time code via SMS (text message) or email to register your device for 48-hours of network access.
  • Group Voucher
    If you received a group one-time password for wireless access (typically used for conferences, camps, or group events).
  • Individual Voucher
    If you received an individual one-time password for wireless access (typically used for visiting faculty or vendors).

Instructions for connecting to Wi-Fi with an Android device

  • Traditional Setup (Using a Password)
    Use your ECom credentials to configure your device. You will need to update your password in your device settings whenever your ECom password changes. This method may result in your ECom account getting locked if you forget to update your device settings after a password change. (Uses WPA2-Enterprise/PEAP)
  • Advanced Setup (Using a 4-Year Certificate)
    Install a certificate on your device that allows access to the WIU network for 4 years before renewal. Requires the download and installation of a wizard; recommended for newer mobile devices. (Uses WPA2-Enterprise/TLS)
  • Self-registration using SMS or E-mail
    Receive a one-time code via SMS (text message) or email to register your device for 48-hours of network access.
  • Group Voucher
    If you received a group one-time password for wireless access (typically used for conferences, camps, or group events).
  • Individual Voucher
    If you received an individual one-time password for wireless access (typically used for visiting faculty or vendors).

Instructions for connecting to Wi-Fi with an iOS device (iPhone, iPad)

  • Traditional Setup (Using a Password)
    Use your ECom credentials to configure your device. You will need to update your password in your device settings whenever your ECom password changes. This method may result in your ECom account getting locked if you forget to update your device settings after a password change. (Uses WPA2-Enterprise/PEAP)
  • Advanced Setup (Using a 4-Year Certificate)
    Install a certificate on your device that allows access to the WIU network for 4 years before renewal. Requires the download and installation of a wizard; recommended for newer mobile devices. (Uses WPA2-Enterprise/TLS)
  • Self-registration using SMS or E-mail
    Receive a one-time code via SMS (text message) or email to register your device for 48-hours of network access.
  • Group Voucher
    If you received a group one-time password for wireless access (typically used for conferences, camps, or group events).
  • Individual Voucher
    If you received an individual one-time password for wireless access (typically used for visiting faculty or vendors).

Instructions for connecting to Wi-Fi with other devices

  • Traditional Setup (Using a Password)
    Connect to the "WIU-SECURE" wireless hotspot and use the information below to manually setup Wi-Fi on your device. Labels on fields will differ based on your specific device/operating system:
    • Identity = [ECOM User Name]
    • Password = [ECOM Password]
    • Authentication: WPA2-Enterprise
    • EAP method = PEAP
    • Encryption protocol: TKIP
    • Phase 2 authentication = MSCHAPV2
    • CA certificate = (unspecified)
    • User certificate = (unspecified)
    • Anonymous identity = [BLANK]
    You will need to update your password in your device settings whenever your ECom password changes. This method may result in your ECom account getting locked if you forget to update your device settings after a password change.
  • Registering a Device by MAC Address in Residence Halls/Graduate Family Housing
    For connecting gaming systems (Xbox, PlayStation), multimedia devices (smart TVs, TiVo, Roku) or other devices that doesn't support WPA2-Enterprise. This method only works on Resnet (in living areas in Residence Halls and Graduate/Family Housing).
  • Registering a Device by MAC Address in Non-Residential Areas
    In nonresidential areas of campus, employees who have multimedia or specialty wireless devices that don't support the WPA2-Enterprise protocol will need to contact their department/college technical representative or the uTech Support Center for authorization to connect these devices to wireless.

Instructions for connecting to Wi-Fi with Kindle devices

We are sorry, but at this time Kindle devices are not supported on our guest network.

Can't find what you are looking for? Need additional help connecting to Wi-Fi? Please contact the uTech Support Center - available to assist via phone, chat, email or in-person at our Stipes Hall location in Macomb. Additional help documents can also be found in the uTech Support Portal.