Financial Aid

Frequently Asked Questions

Here are some of the most frequently asked questions about WIU Financial Aid - use the FAQ Index to the right to select a category!

Questions of the month

Q. I need more aid - what should I do?

A. If you have any remaining financial need after your aid has applied to your student account, here are a few options to consider: 

  • Review the Billing & Receivables Payment Plans to determine if there is a payment plan that would work for you and your family.
  • Consider pursuing student employment opportunities to help cover your expenses.
  • Contact the Financial Aid Office to determine if you are eligible for any additional federal student loans.
  • Review and discuss the Federal Parent PLUS Loan information on our website with your parent(s). A student whose parent is unable to obtain a PLUS loan may be eligible for additional federal student loans.
  • Review the private alternative student loan information on our website. Students who are unable to obtain a private loan will not be eligible for additional federal student loans.
  • If your family's financial circumstances have changed since last year (loss of job or benefits, death of a parent, etc.), and that change was not accurately reflected on your FAFSA, contact our office to discuss your individual situation with a financial aid advisor.


Q. When will I receive my award letter?

A. FAFSAs are processed based on filing date order. You will receive an email to your WIU email account once your file is complete that your award letter is ready to view on STARS. Stay tuned on our website homepage or contact our office for a current timeline.