Risk Management and Emergency Preparedness

WIU Quarantine & Isolation Protocols

[Download these FAQs in PDF format]

What is the difference between quarantine and isolation?

Isolation and quarantine are public health practices used to protect the public by preventing exposure to people who have or may have a contagious disease.

  • Isolation separates sick people with a contagious disease from people who are not sick.
  • Quarantine separates and restricts the movement of people who were exposed to a contagious disease to see if they become sick. These people may have been exposed to a disease and do not know it, or they may have the disease but do not show symptoms.

What if I have questions during my time under quarantine or isolation?

The University is here to help and has assigned a case manager to you for your assistance. This individual’s role will be to help provide wellness checks periodically for you as well as be a point of contact for you if questions come up.

You can also contact the Student Development and Success Center (SDSC) at 309-298-1884 Monday - Friday 8:00am - 4:30pm for any questions you may have.

If you have questions after 4:30pm or on a weekend please remember the Residence Hall Staff is also available to assist as well and can be reached at the following:

  • Bayliss & Henninger Information Desk : 309-298-3400 (open 24 hours)
  • Corbin-Olson Desk : 309-298-3500 (open 24 hours)

If you have an emergency, please contact the Office of Public Safety 309-298-1949.

What if I have questions during my time under quarantine?

The University is here to help and has assigned a case manager to you for your assistance. This individual’s role will be to help provide wellness checks periodically for you as well as be a point of contact for you if questions come up.

You can also contact the Student Development and Success Center (SDSC) at 309-298-1884 Monday - Friday 8:00am - 4:30pm for any questions you may have.

If you have questions after 4:30pm or on a weekend please remember the Residence Hall Staff is also available to assist as well and can be reached at the following:

  • Bayliss & Henninger Information Desk : 309-298-3400 (open 24 hours)
  • Corbin-Olson Desk : 309-298-3500 (open 24 hours)

If you have an emergency, please contact the Office of Public Safety 309-298-1949.

How do I get my meals if I am isolating or quarantining on campus?

Sodexo will be happy to prepare you a meal based on the selections available on each day’s menu.

Orders should be placed the day before you need your food by 10pm on Sunday - Thursday and 7pm Friday and Saturday.

To order meals on the day you arrive to quarantine or isolation housing, you can call the Thompson Hall Dining Center at 309-298-3608 and place your order.

To place an order, click here.

Once the order is ready, it will be delivered to your room, set outside of the door and the staff member will knock indicating that it has arrived. You are required to wear your face covering when opening your door. 

 Questions may be directed to the Thompson Hall Dining Center at 309-298-3608.

What do I do if I’m in isolation/quarantine in Bayliss and I forgot something or need to have groceries/food delivered?

You may not leave your residence hall room. You should see if a friend can gather the needed item(s) and deliver it to the desk at Bayliss hall. Delivery personnel will follow these procedures:

  1. The delivery person or friend will contact the desk via the phone number posted on the Bayliss door (across from the bus stop).
  2. The staff member working the desk will make contact with the friend/delivery person and let them into the building.
  3. The friend/delivery personnel will call the isolated student and wait for a response.
  4. Once a response is received, the desk worker will use the elevator to send the items up to the designated floor.
  5. The isolated student will receive the item and confirm to their friend/delivery person that it is in their position.
  6. The friend/delivery person will exit the building.

Students should not come down to retrieve their items and the friend/delivery person should not go to a residence floor to deliver the items. If you leave your floor and need to get back to your floor, OPS must and will be called and a report will be filed.

What should I be doing to monitor myself during quarantine?

*While in quarantine or isolation, you do not have to complete the WIU daily self-checker.

Monitor frequently for symptoms that include:

  • Fever (100.4° or higher)
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Congestion or runny nose
  • Muscle or body aches
  • Headache
  • Sore Throat
  • New loss of taste or smell
  • Nausea of vomiting
  • Diarrhea

The CDC has developed a self-checker that can be used to help guide you on monitoring your symptoms and what appropriate medical care may be needed.

What do I do if I start to develop or my COVID-19 symptoms worsen?

Please know that if you do start to develop symptoms of COVID-19, it’s going to be OK. Most people have mild illness and are able to recover at home without having to receive medical care or even a visit to the hospital.

It’s important that you stay inside your room  as much as possible except to use the restroom and limit any interactions with other people. You can relieve many of your symptoms with over the counter medication. Make sure you get a lot of rest and stay hydrated.

Make sure you contact Beu Health Center (309-298-1888) or your case manager to inform them that you are not feeling well.

McDonough District Hospital has instituted a Nurse’s Triage Hotline . If a person is experiencing symptoms of COVID-19 they should call the hotline at (309) 836-1715 or their primary care provider. The hotline will operate from Monday - Friday, 8am - 4pm and Saturday - Sunday, 9am - 1pm.

If you wish to be seen at Beu Health Center or any local Health Care provider, make sure you call ahead before you go in, so they can make any necessary accommodations.

If you develop emergency warning signs for COVID-19, get medical attention immediately. Emergency warning signs include*:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face

*This list is not all inclusive. Please consult your medical provider for any other symptoms that are severe or concerning.

If you have a medical emergency and need to call 911, notify the dispatch personnel that you have, or are being evaluated for COVID-19. If possible, put on a facemask before emergency medical services arrive.  

Is there anything I can take to relieve symptoms if I start to feel sick?

It is recommended that you contact your primary care physician before you take any medication.

To help relieve achiness, pain or fever , adults should use 2 tablets of tylenol 350mg-500mg every 6 hours as needed. Do not exceed 4000mg in 24 hours. Do not take medication with alcohol.

For nasal congestion , over the counter pseudoephedrine, phenylephrine or decongestant of choice should be used as directed on the packaging.

For cough , you may try over the counter robitussin or cough suppressant of choice as directed on the packaging. Be certain to look at ingredients on packaging, as many over the counter cough and cold medications (such as Tylenol cough and cold, Dayquil, Nyquil etc.) have combinations of these medications and you could take excessive amounts of medication, if you combine several products that are combination products.

What do I do if the Emergency Alarm goes off in the Q&I building?

Bayliss and Henninger Halls are equipped with emergency annunciation systems throughout the building, which are programmed with automated messages, as well as equipped with the ability for emergency and University personnel to talk directly to floors and provide specific communication. If an emergency alarm goes off in these facilities, individuals should follow these protocols:

Fire
  • While wearing your face covering, exit the building by taking the nearest stair tower to the basement level of the building and exit on that level.
  • Do NOT use elevators.
  • If you cannot safely exit your room or floor, please keep the room door closed, put a towel at the bottom of the door to prevent smoke from entering, and call 911 with your location for first responders to dispatch.
  • While making your way to the basement level, you should make every effort to spread out and keep distance between yourself and others.
  • When you have successfully exited the building, you should move to the grassy area across the drive and spread out among others, keeping at least 6ft between you and the next closest individual.
  • Please await directions from the Office of Public Safety (OPS) or Building Staff for when it is safe to return to the building and directions on how to properly regain access to your floor.
Tornado
  • While wearing your face covering, exit your room and move to the closest stairwell.
  • Do Not use the elevators.
  • Walk down to the lowest floor possible, while making every effort to spread out and keep distance between yourself and others.
  • When you’ve reached the lowest floor you can go and have at least 6ft between you and the next individual, shelter in place in the stairwell location.
  • Please await the “all clear” notification from the emergency annunciation system and directions from the Office of Public Safety (OPS) or University staff on how to properly regain access to your floor.
Severe Weather
  • Please remain in your room and listen carefully to the emergency annunciation system.
  • Stay away from windows as much as possible.
  • If prompted, please follow the directions for tornado procedures.
  • Please await the “all clear” notification from the emergency annunciation system and directions from the Office of Public Safety (OPS) or University staff on how to properly regain access to your floor.
Other Emergencies
  • Please remain in your room and listen carefully to the emergency notification system.
  • If prompted to exit your room, remember your face covering and keep distance between yourself and others.
  • Follow directions as provided from the emergency annunciation system and/or other university staff.

How do I get my mail if I am isolating or quarantining on campus?

Due to federal laws surrounding the transportation and delivery of United States Postal Mail (USPS), we are unable to deliver mail to quarantine and isolation housing on-campus.

If an individual deems that a specific piece of mail or package is essential and it has been delivered to their regularly assigned residence hall, they can contact their Case Manager who will work to release the item in the care of a friend.

Individuals should reference the “ What do I do if I’m in quarantine or isolation in Bayliss and I forgot something? ” section above as to how to obtain the item once released. Individuals should know that a written email statement will be requested before the item is released from their building's information desk. 

Where do I do my laundry if I am isolating or quarantining on campus?

Laundry facilities are not available at Bayliss Hall. Students should bring enough clothing for the duration of their stay.

When can I discontinue quarantine?

Individuals who have been directed to quarantine can end quarantine under the following conditions:

  • After day 5, complete an antigen test and email to your case manager. If the test is negative, you will be directed to end quarantine and the process to release you will begin. If the test is positive, you will continue isolation for the remaining (5) days AND
  • No COVID-19 related symptoms AND
  • Wear a well fitted mask any time you are around others, in all campus locations, and in public

How to obtain an antigen test for your after day 5 test:

  • Student On-Campus Bayliss--Receive their test kit when being moved into Q&I Residence Hall. If you did not receive one, contact your Case Manager. A picture of the test result, along with your student ID in the picture should be sent to your Case Manager.
  • Student living On-Campus who decide to go home to complete quarantine or isolation—When working with your Case Lead to finalize arrangements, they will call Beu Health Center and they will get a test kit prepared and put in the drop box outside of the building. A picture of the test result, along with your student ID in the picture should be sent to SDSC@wiu.edu.
  • Student living Off-Campus-- If you have a home kit available, you can complete that for eligibility. Home kits are available through pharmacies such as CVS, Walgreens, or through Government Program. If a kit is needed, WIU will provide one free of charge that can be picked up at Beu Health Center in an established drop box. Individuals should email beuhealthcenter@wiu.edu in advance (3 hrs before pickup) to get a test kit. Results MUST be emailed to SDSC@wiu.edu and include a picture of your student ID in the picture.
  • WIU Employee—If you have a home kit available, you can complete that for eligibility. Home kits are available through pharmacies such as CVS, Walgreens, or through Government Program. If a kit is needed, WIU will provide one free of charge that can be picked up at Beu Health Center in an established drop box. Individuals should email beuhealthcenter@wiu.edu in advance (3 hrs before pickup) to get a test kit. Results MUST be emailed to SDSC@wiu.edu and include a picture of your student ID in the picture.
  • WIU QC Student/Employee-- If you have a home kit available, you can complete that for eligibility. Home kits are available through pharmacies such as CVS, Walgreens, or through Government Program. If a kit is needed, WIU will provide one free of charge that can be picked up QC Campus at an established drop box location. Call Quad Cities Student Services (309) 762-3999 x64583 to arrange for curbside pick-up. Results MUST be emailed to SDSC@wiu.edu and include a picture of your student ID in the picture.

When can I discontinue isolation?

Individuals who tested positive or have symptoms related to COVID-19 can end isolation under the following conditions:

  • After day 5, complete an antigen test and email to your case manager. If the test is negative, you will be directed to end quarantine and the process to release you will begin. If the test is positive, you will continue isolation for the remaining (5) days AND
  • At least 24 hours with no fever without fever-reducing medication AND
  • Wear a well fitted mask any time you are around others, in all campus locations, and in public AND
  • If applicable, symptoms have improved

*Loss of taste and smell may persist for weeks or months after recovery and need not delay the end of isolation

How to obtain an antigen test for your after day 5 test:

  • Student On-Campus Bayliss--Receive their test kit when being moved into Q&I Residence Hall. If you did not receive one, contact your Case Manager. A picture of the test result, along with your student ID in the picture should be sent to your Case Manager.
  • Student living On-Campus who decide to go home to complete quarantine or isolation—When working with your Case Lead to finalize arrangements, they will call Beu Health Center and they will get a test kit prepared and put in the drop box outside of the building. A picture of the test result, along with your student ID in the picture should be sent to SDSC@wiu.edu.
  • Student living Off-Campus-- If you have a home kit available, you can complete that for eligibility. Home kits are available through pharmacies such as CVS, Walgreens, or through Government Program. If a kit is needed, WIU will provide one free of charge that can be picked up at Beu Health Center in an established drop box. Individuals should email beuhealthcenter@wiu.edu in advance (3 hrs before pickup) to get a test kit. Results MUST be emailed to SDSC@wiu.edu and include a picture of your student ID in the picture.
  • WIU Employee—If you have a home kit available, you can complete that for eligibility. Home kits are available through pharmacies such as CVS, Walgreens, or through Government Program. If a kit is needed, WIU will provide one free of charge that can be picked up at Beu Health Center in an established drop box. Individuals should email beuhealthcenter@wiu.edu in advance (3 hrs before pickup) to get a test kit. Results MUST be emailed to SDSC@wiu.edu and include a picture of your student ID in the picture.
  • WIU QC Student/Employee-- If you have a home kit available, you can complete that for eligibility. Home kits are available through pharmacies such as CVS, Walgreens, or through Government Program. If a kit is needed, WIU will provide one free of charge that can be picked up QC Campus at an established drop box location. Call Quad Cities Student Services (309) 762-3999 x64583 to arrange for curbside pick-up. Results MUST be emailed to SDSC@wiu.edu and include a picture of your student ID in the picture.

I have completed quarantine/isolation and I have someone picking me up.  Where do they go?