Disney Communication Culture Course

Interest meeting dates/locations?
Location: Memorial 339
Dates & Time: April 9th @ 3:00
April 10th @ 3:30
April 23 @ 3:00
April 24 @ 3:30


David Zanolla, an instructor and senior associate faculty member in the Western Illinois University Department of Communication, will offer his Disney and communication class (COMM 379) for the 10th consecutive academic year in Fall 2018. For the first time, this year’s class will include a visit to the Walt Disney World theme parks AND a 4-night cruise to the Bahamas on the Disney Dream.

Disney Cruise

The class includes eight weeks of classroom study on the organizational culture of the Disney theme parks and cruise line, followed by a travel program to Orlando, FL and a cruise in January of 2019. At the Disney parks, students have the opportunity to visit each of Disney's four theme parks, including Magic Kingdom, Epcot, Disney's Animal Kingdom and Disney's Hollywood Studios. In experiencing a Disney Cruise, students will be able to compare how the same organizational culture is implemented in two different settings.

"Students have the chance to learn not only from a book, but to pair the knowledge of the organizational culture of Walt Disney World with experiencing the culture in person. For those that think you can't learn while at a Disney theme park, I'm here to bust that myth," said Zanolla. Even though the class is offered through the Department of Communication, students from all majors and minors are encouraged to enroll. Zanolla, a longtime fan of Disney parks said he loves building relationships with students by showing them how crucial communication is to how the parks train their "cast members" and meet the needs of their guests. Zanolla said he is always impressed by the effect the class has on students' continuing education at WIU and beyond.

Interested students go through an application process, with no financial obligation. Once a student is accepted, the price of the travel is dependent on the number of students traveling that semester. Groups usually range in size from 10-15 students.


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To learn more about this course offering, please contact:

Mr. David Zanolla
Department of Communication
Memorial Hall 330
Western Illinois University
Macomb, Illinois 61455
Phone: (309) 298-1117