Communication

Disney Communication Culture Course

disney

David Zanolla, an instructor and senior associate faculty member in the Western Illinois University Department of Communication, will offer his Disney World and Universal Communication Culture class (COMM 379) for the eighth consecutive year in Spring 2017.

The class includes eight weeks of classroom study on the organizational culture and communication of the Disney parks, followed by a travel program to Walt Disney World in Orlando, FL in mid-May. At the Disney parks, students have the opportunity to visit each of Disney's four theme parks, including Magic Kingdom, Epcot, Disney's Animal Kingdom and Disney's Hollywood Studios.

disney2

New to the Spring 2017 offering is a visit to Universal Orlando and the Wizarding World of Harry Potter to compare and contrast two major theme park cultures.

"Students have the chance to learn not only from a book, but to pair the knowledge of the organizational culture of Walt Disney World with experiencing the culture in person. For those that think you can't learn while at a Disney theme park, I'm here to bust that myth," said Zanolla.

Even though the class is offered through the Department of Communication, students from all majors and minors are encouraged to enroll. Zanolla, a longtime fan of Disney parks said he loves building relationships with students by showing them how crucial communication is to how the parks train their "cast members" and meet the needs of their guests. Zanolla said he is always impressed by the effect the class has on students' continuing education at WIU and beyond. 

Interested students go through an application process, with no financial obligation. Once a student is accepted, the price of the travel is dependent on the number of students traveling that semester. Groups usually range in size from 10-15 students.

disney16

Click the CONTACT US tab for more information!

To learn more about this course offering, please contact:

Mr. David Zanolla
Department of Communication
Memorial Hall 330
Western Illinois University
Macomb, Illinois 61455
Phone: (309) 298-1117
Email: DA-Zanolla@wiu.edu

photogallery