Office of Distance Education and Support

ONLINE LEATHERNECKS
Resource Directory

 

TECH SUPPORT

University Technology Support Center |309.298.TECH (8324)|support@wiu.edu


Minimum Technology Specifications
To ensure the best possible experience in online courses at Western Illinois University you are responsible for having a minimum level of computer skills and technology access to accomplish the tasks required in your courses. This website provides a listing of minimum technology specifications for computers, internet connectivity, web browsers, hardware, software, and assistive technology.  It also provides a list of minimum technology skills that are needed before beginning online courses.  Course technology specifications and a list of other online student technology resources are provided. 

24/7 Self-Guided Technology Resources
This resource site has been compiled to support WIU students with the primary tools provided and supported by Western Illinois University. It may not include every technology that your instructor might choose to use.  If you do not see a help resource listed here that covers your needs, consider searching tutorials for that resource on Google and YouTube or request additional information from your instructor. 

Western Online System Check
This site provides a system check to ensure that your browers meets the minimum requirements to run Western Online (D2L Brightspace). We recommend that you perform a system check on every computer/device you will use to access Western Online by visiting Brightspace System check on each device. 

Western Online Student Orientation Registration
In order to familiarize yourself with Western Online as you begin using it as part of your courses at Western, follow the simple steps outlined at this link to self-register for the Western Online Student Orientation and complete it in its entirety. Upon completion you will be digitally presented a certificate of completion to print and turn in to your instructor if they ask for one. 

Student Success Online Resources

A large part of being successful is knowing where to find important information. This site lists some of the impactful offices and resources students may find helpful. You can explore resources for fully online students as well as on both the Macomb and Quad Cities campuses by selecting the appropriate tab at the top of the site.