Business Services
Billing and Receivables
Step By Step
Have you been accepted? Congratulations! One of the things you'll need to make sure to do is set up your account and contact information for payments and refunds.
Student/Alumni Records System (STARS)#1 Access your student account on STARS
First time users: Log in to STARS with your WIU ID as the username. Your date of birth (mmddyyyy format) will be the temporary password when you first log in. Contact the Support Center at 309-298-TECH (8324) for assistance.
STARS will be your go-to place as a Leatherneck to access registration, grades, financial aid information, housing assignments, billing information, and much more.
Go to STARS->Financials tab to access:
- Account detail: current account balance
- Monthly billing statement
- 1098-T: print PDF, forms are not mailed
- No TIN/SSN on file? Fill out a W-9.
#2 Add additional billing emails
To add additional emails to receive Billing & Receivable notifications
- In STARS, go to My Profile->Billing Email
#3 Set up Parent/Guest access
Log into your STARS account
Parent and Guest Access - Students may grant online access to their records to multiple guests (maximum of 5) by selecting Parent and Guest Access Management from the STARS "My Profile" menu. Students may provide different levels of access to their STARS account information for each guest. When a student creates a guest account, the guest is assigned a WIU ID Number and password. The student is responsible for communicating this information to the guest. The guest will use these two items to login to Parent and Guest Access.
Parent and Guest Access to STARS is the University's preferred method for parents to access information about their students.
#4 Enroll in direct deposit to receive refunds
Students - STARS->Financials->Direct Deposit Authorization. Fill out the Refund portion with bank account number and routing number.
Parents - Parent Plus Loan borrowers, fill out and return the Direct Deposit Authorization-Parent Borrower form.
#5 How can I pay my account?
#6 Set up a monthly payment plan
- Log into STARS->Financials->Payment Plan
- Click on the “Sign up for a payment plan” link and login using your ECOM username and password.
- Parents and guests can enroll at https://commerce.cashnet.com/wiupay, but your student will need to set up an authorized payer.
- How much should you pay? Go to the Net Price Calculator to get an estimate of out-of-pocket costs.
- More information about payment plans timelines is available on our payments page.
News
- 8/7/2024 - August bill available on STARS
- 9/10/2024 - August bill due
- August 31st is the last day to sign up for a payment plan. More information is available at wiu.edu/payments
- Open registration for fall ends 8/23/2024
- Student health insurance questions? Click here
Links
Contact Us
Billing and Receivables
1 University Circle
Sherman Hall 106
Macomb IL 61455
Hours: M-F 8:00 AM - 4:30 PM
Phone: (309) 298-1831
Fax: (309) 298-2032
E-Mail: billings@wiu.edu
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