University Counseling Center




Welcome to the University Counseling Center

The University Counseling Center (UCC) provides free, personal counseling services to currently enrolled Western Illinois University undergraduate and graduate students. We are now offering Tele-Mental Health Counseling. Please click on the link to see if you are eligible for these services and for instructions on how to schedule an appointment.

The UCC also provides psychological and learning problems assessments.

Throughout the academic year, the UCC offers the WIU Community a wide array of educational programs such as sexual assault prevention, healthy relationships, relaxation, and other topics.

The counselors hold masters or doctoral degrees and are certified or licensed in counseling or psychology.

UCC Hours:

  • Monday through Friday: 8:00 a.m. to 4:30 p.m.

Summer Hours:

  • Monday-Friday: 8:00 12:00 noon and 1:00 p.m. to 4:30 p.m.

For after hours and weekends:

  • For all medical emergencies or safety concerns, immediately contact 911 or visit your nearest emergency room.
  • If you are experiencing a mental health crisis, you can text GO to 741741 for a free, 24/7, confidential crisis text line. You may also call the National Suicide Prevention Line at 1 (800) 273-8255.
  • Illinois Warm Line - If you or one of you family members has mental health and/or substance use challenges and would like to receive support by phone , call 866-359-7953.
  • If you have experienced sexual assault or domestic violence, you may contact Western Illinois Regional Council – Victim Services at (309) 837-5555, 24 hours a day.
  • If you are in doubt and unsure of what to do or who to call, then dial 911.

Students: If you need additional support before you return to campus, the SAMHSA website may help you locate services in your area:

UCC Mission Statement

The Western Illinois University Counseling Center is committed to providing comprehensive mental health services that promote the overall wellness and personal growth of our students. We offer a wide range of services to the Western Illinois University community that address students’ psychological, developmental, interpersonal, and academic concerns. The Center is staffed by licensed mental health professionals, including psychologists, social workers, and counselors who provide ethical, inclusive, culturally sensitive, and progressive therapeutic treatments options to students working on self-identified goals. We believe in affirming the dignity, worth, and value of all students in our diverse population, and strive to create an environment of openness, safety, and respect. The Center contributes to the academic mission by supporting the mental health needs of our students so that they may strive for academic excellence, personal growth, and social responsibility.


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Contact Info

University Counseling Center
Memorial Hall 1st Floor
1 University Circle
Macomb, IL 61455

Please call to schedule an appointment. Appointments cannot be made through email.

Phone: (309) 298-2453
Fax: (309) 298-3253