College of Business & Technology
Office of the Dean, College of Business and Technology
The Dean’s Office organizes communication among the seven academic departments and oversees the day to day operations of Stipes Hall. The college dean serves as Chief Operating Officer.
John "Jack" Elfrink, Interim Dean
Jack Elfrink joined the College of Business and Technology as Interim Dean on July 2014. Elfrink received his Ph.D. from St. Louis University and his MBA in accounting and B.S. in mathematics from Southeast Missouri State University, Cape Girardeau, MO.
Elfrink first came to WIU in August of 2006 as the Chair of the Department of Accounting and Finance. He served as the Associate Dean from 2009 to 2010 and was vital to the success of the college in retaining the AACSB (Association to Advance Collegiate Schools of Business) accreditation for the undergraduate and graduate programs in the accountancy and business fields. He has also served as the college’s Assessment Coordinator.
Prior to his appointment at WIU he spent twelve years at the University of Central Missouri where he served as Dean, Director of the Financial Planning Program, Chair and Professor in the Department of Accounting. In addition, he taught at Ferris State University, Big Rapids, MI; Southeast Missouri State University, Cape Girardeau, MO; McKendree College, Lebanon, IL; Lincoln University, Jefferson City, MO; and William Woods College, Fulton, MO.
Elfrink is also a Certified Public Accountant (CPA) with several years of experience in public accounting.
William Polley, Interim Associate Dean
Bill Polley joined the faculty of the Department of Economics (now the Department of Economics and Decision Sciences) in 2005. He served as chair of the graduate committee and graduate adviser for the department from 2008 through 2014. In service to the university, he has chaired the Council on Admission, Graduation, and Academic Standards and has served as vice-chair of both the Graduate Council and the Faculty Senate. In 2012, he received the college's award for Excellence in University/Community Service.
Polley teaches macroeconomics at the principles, intermediate, and graduate levels. In addition, he has taught courses in the economics of sports, American economic history, managerial economics, money and banking, and international economics. He has served as the adviser for the department's "Fed Challenge" team. The Fed Challenge is a competition for college students sponsored by the Federal Reserve System.
He received his Ph.D. in economics from The University of Iowa in 1999. His primary research interests are in macroeconomics and international economics. However, his interests are wide ranging as he has published a paper on monopoly pricing and a paper on a famous problem in probability, the birthday problem. His weblog has been quoted by the Wall Street Journal On-line, and he has also participated in their "Econoblog" on-line feature. Bill enjoys communicating economics to a wider audience both in person and through the mass media.
James Patterson, Assistant Dean – Quad Cities
Jim has served as Assistant Dean since 2012 and Associate Professor at the WIU-Quad Cities campus since 1995. With 20 years of supply chain and manufacturing management experience with the U.S. Marine Corps, Avon, Coca-Cola, and Nestlé, his last corporate position was Director of Manufacturing with Nestlé. He was Associate Director for the Industrial Development Institute at Michigan State University, founding Director of the Quad Cities Executive Studies Center, and a retired USMCR aviation supply officer.
He earned his Ph.D. in supply chain management from Michigan State University, M.B.A. in marketing from Western Michigan University, M.S. in systems management from the University of Southern California, and B.S. in accounting from Western Kentucky University and has attained lifetime professional credentials from the Institute for Supply Management.
Jim has twice received the College’s outstanding teaching and service awards as well as Professor of the Year from Beta Gamma Sigma. Coca-Cola recognized him with its international Production Management Development Program Award. He has served as a WIU Faculty Senator and founding member of the WIU-QC Faculty Council. He was also founding Director and Corporate Secretary for the Quad City Manufacturing Laboratory and is President of the Quad City Foreign Trade Zone #133 for the Quad Cities Chamber of Commerce.
He is co-author for the 4th, 5th, and 6th editions of Purchasing & Supply Chain Management by South-Western Cengage Learning and has published a variety of SCM articles. A frequent conference speaker, he has appeared four times in Who’s Who Among America’s Teachers. He is a member of the Phi Kappa Phi, Beta Gamma Sigma, and Sigma Iota Epsilon business honor societies and a long-time reviewer for the Journal of Supply Chain Management.
You will often find Jim and his wife, Diane, cruising the Quad Cities in their customized ’01 Mustang GT, nicknamed “Eleanor.”
Becky Paulsen, Director of Development
Becky Paulsen joined the College of Business and Technology in December of 2006 to serve in the newly created position of Director of Development. Prior to coming to WIU she was the President of the Macomb Area Chamber of Commerce and Downtown Development Corporation. She has also owned her own wholesale and retail businesses, as well as managed a number of small businesses throughout her career. Her strong community relationships and business experience make her a unique asset to the college and the position.
When asked what she likes most about her position Becky replied “I’m enjoying all the new relationships I am developing here. From our outstanding faculty, staff and students to alums passionate about their WIU legacy, and businesses who are proud and impressed with their relationships with our college’s faculty and students…the College of Business and Technology is a full of great, committed people. It’s really all about relationships. Things are happening here and I enjoy telling others about it!”
When Becky isn’t reading and absorbing all she can about trends in development for institutions of higher education, you will most likely find her quietly quilting, shopping or spending time with her husband and/or any of their five adult children.
Lori Boyer, Office Manager
Lori is the secretary to the Dean and also handles the CBT budgets. Her track record is long and well established - she has worked for seven Deans in the 25 years that she has been at the CBT Dean’s Office.
Lori holds a bachelor’s degree from WIU, and says, “The College of Business and Technology is the best place on campus to work! We really have something special here.” She has worked at WIU since 1981.
When she’s not supporting all the wonderful things happening in the College of Business and Technology and WIU, she is busy volunteering in her hometown, crafting, and doing ancestry work.
Margie Carle, Office Support Specialist
If you call or stop by the Dean’s Office, you’ll likely be greeted by Margie’s positive outlook and outstanding smile! With more than 18 years in the Dean’s Office, you can be assured - she knows her stuff!
In addition to the “anything but ordinary” activities of her day, Margie consults with MBA students, schedules classroom space, and prepares College correspondence. She’s also holds an essential role in planning the annual CBT Scholarship Awards ceremony and serves as the primary liaison to physical plant for maintenance and repair of Stipes Hall.
Margie’s a great listener and is always available to help. When asked about what she likes most about her job she says, “I love interacting with the students, faculty, and staff. I want to help add to the students’ experience here at WIU and make it as pleasant as possible.”
Barb Arvin, Instructional Technology Systems Manager
Barb has worked at WIU since 2003 and joined CBT in December of 2011 as an Instructional Technology Systems Manager-aka webmaster. She also serves CBT as the web and marketing representative, coordinates stories for Western News, designs graphics for printed materials, and maintains the CBT Facebook and LinkedIn pages.
Barb received a BS in Graphic Communication with a minor in Professional Writing from WIU. She is thrilled to be giving back to the college where she earned her degree, and is also very grateful to all the WIU faculty and staff who were so supportive and continued to motivate her during the years she worked full-time and attended classes. The WIU community is truely a great place to be a part of!
Chad Hankins, Instructional Technology Systems Manager
Chad Hankins joined the College of Business and Technology in 2014. His primary responsibilities are supporting faculty and staff hardware and software inquiries, maintaining and upgrading College and discipline specific labs, and serving as a liaison between the CBT and University Technology.
Chad received a B.S. in Computer Science with a minor in Information Management from WIU, where he also served as a student Residential Network Technician, Lab Assistant, Support Center Technician and Resident Assistant. He worked as the Residential Network Manager at Trine University (formerly Tri-State University) in Angola, Indiana and accepted a position with University Technology at WIU in 2007. Chad has worked in University Technology as a Research & Instruction Consultant specializing in end-user support of hardware and software in both desktop and mobile computing. When he is away from campus, you will likely find Chad bowling, playing pool or snooker, or working with others to resolve their technology issues.
An interesting fact about Chad: "I decided to pursue my education at WIU because I wanted to bowl while in college. I can study anywhere, but WIU has the best bowling program in the nation."