Higher Values in Higher Education
Request Submitted
Your technology support request has been submitted. In a few moments, you will receive an automated email from our ticketing system as a confirmation. Return to the Service Request form by clicking here.
Have More Information to Provide?
Need to provide attachments (screenshots, documents, etc.) to accompany your request? Or do you need to correct or expand upon your information? No problem; reply to the automated email you will receive with any additional information you need to send us. This will ensure that all details are associated with the same support request.
Need to View Your Service History or Open Tickets?
You can keep track of the service records you've previously submitted and monitor the status of your reported technical problems online.
- Visit https://rt.wiu.edu to view your current support tickets
- (For tickets submitted prior to May 23, 2021, visit https://sysaid.wiu.edu/EndUserPortal.jsp)


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