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New Announcements

Western Online Status Update (Posted January 31, 2013, updated March 4, 2013)

Information on the 2013 Western Online slowness and outages.

Java Vulnerability Information (Posted January 28, 2013)

Information on the January 2013 Java vulnerability and how you can protect yourself.

Ongoing Announcements

Reclaim Your Zimbra Storage Space

Running out of space in Zimbra? If your account space becomes full, you will no longer receive emails.  Email messages with big attachments such as PDFs, photos, PowerPoint presentations, and video files can use up large amounts of your storage space. Purging unnecessary emails with large attachments is a quick and easy way to reclaim your Zimbra space.  Learn how you can reclaim your Zimbra space!

uTech Maintenance Window - 9 p.m. Fridays - 6 a.m. Saturdays

Keeping WIU's technology running smoothly requires regular maintenance, just like your car, etc. Scheduling infrastructure maintenance, the equivalent of an oil change every 3000-5000 miles, helps not only keep our technology engine running, but also lets you, the user, know when systems may be unavailable due to scheduled maintenance.

The uTech Maintenance Window is every Friday night from 9pm through 6am Saturday morning. This time period was selected as our system use statistics tell us that this is the least used time slot throughout the 168-hour week, and thus would potentially affect the least number of users.

This has been designated for standard security patching and routine reboots of campus servers. Some of the services that may be affected during this time period is access to the S drive, MSSQL access, the Blackberry server, Zimbra, and network printing.

In most cases the maintenance will not take the entire 9 hours, and not all systems will be affected at once. But we just want to make the campus community aware that maintenance during this window will help prevent technology infrastructure problems from occurring.

Mainframe Maintenance Window - Sundays 7 p.m. to 9 p.m.

This timeframe is reserved to perform general maintenance activity on the university's mainframe data and operations systems.

Windows Patches

Typically, Windows updates will be delivered to the campus community on the 3rd Friday of each month. Windows patches are critical to maintaining system performance on Windows-based computers, as well as related network performance.  After these generally monthly updates, systems may require one or more reboots to complete the update process.

Macs running Windows using Bootcamp or within a virtual environment will need to start their Windows environment and need to be connected to the WIU network to receive these updates.

Only computers that are members of WIU's Active Directory will receive updates from our servers. Windows computers that are not members of WIU's Active Directory will need to be configured to automatically receive their updates directly from the Microsoft website.

View a schedule of upcoming Windows Patch release dates.

Sensitive Data Scanning

A new schedule has been developed for scanning of sensitive data on all University-owned computers.