uTech Support Center
Our goal is to assist WIU students, faculty and staff in their educational, instructional, and administrative endeavors by providing responsive and professional support for WIU services. Choose from several ways to obtain assistance or request service.
Search Western's Knowledgebase to find answers to common items like:
- Resetting your password
- Configuring email on your phone
- Using the spam filter
Log in to SysAid to create a support ticket for things like:
- Problems with your WIU-owned computer
- Issues with computer software or websites
- Requesting a computer lab
Phone Support: (309) 298-2704
Thanksgiving Break Hours:
Nov. 21 & Nov 22: Closed
Nov 23 - Nov 25: 7:30 am - 4:30 pm
Nov 26 - Nov 28: Closed / Nov. 29: 8am - 11pm
Walk-In Support: Stipes Hall 126
Macomb Campus, between Morgan Hall and the Leslie F. Malpass Library
- Mon - Fri: 8 am - 4:30 pm (when WIU is open)
E-mail Support: firstname.lastname@example.org
For non-urgent assistance or to request a service.
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