We have been about to bring the Macomb campus internet back online via our back internet service provider(ISP). We are still working on our connection to the Quad Cities Campus.

• Date/Time: July 19, 2025 10:30am
• Impact: Macomb Campus

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact rp-emmert@wiu.edu.

The current networking/internet outage is impacting the Quad Cities campus too.

• Date/Time: July 19, 2025 10:30am
• Impact: Macomb and Quad Cities Network/Internet

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact rp-emmert@wiu.edu.

We are aware that there had been a recent issue with the Group Servers (“S: drive”) that had impacted some users. As of 9:45 am today (June 26) we believe this issue to be resolved.
Previously, users may have encountered delays when scanning documents to the network or been unable to access or modify files that they previously had access to.

If you are continuing to experience issues, please first restart your computer. If the issues persist after a reboot, please call the uTech Support Center at (309) 298-8324.
We appreciate your patience and understanding.

• Date/Time: June 26, 9:45 am
• Impact: Users may have bene unable to scan to network drives or access updated files; if issues persist, please reboot and try again.

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact jt-merritt@wiu.edu.

University Technology is still working to bring the analog phone system back online. We will continue to update on our progress. If you have any questions please contact us at support@wiu.edu.

• Date/Time: June 16, 2025 12:30pm
• Impact: WIU Analog Phone System

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact rp-emmert@wiu.edu.

University Technology has restored the VoIP phone system and is continuing to work on the analog phone system. If you have any questions please contact us at support@wiu.edu.

• Date/Time: June 16, 2025 2:32pm
• Impact: WIU Phone Systems

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact rp-emmert@wiu.edu.