We are aware that several web-based systems and services are currently unavailable. Our technicians are aware and investigating.

• Date/Time: May 6, 12:30 pm
• Impact: Users may notice an inability to access web- or network-connected systems and services

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact jt-merritt@wiu.edu.

We are aware that Zoom is having issues today (April 16). Individuals may be unable to connect to Zoom meetings until the issue is resolved. Please follow Zoom's status dashboard at https://status.zoom.us/incidents/pw9r9vnq5rvk for updates.

• Date/Time: April 16, approx. 2:00 pm
• Impact: Users of Zoom may experience issues connecting to meetings or launching the Zoom software.

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact jt-merritt@wiu.edu.

University Technology was made aware that the network link between the Macomb and QC campuses is down. The issue is with our service provider and a service technician has been dispatched but we currently do not have an ETA on their arrival. Because of this some resources may be unavailable to the QC campus community. Please contact the uTech Support Center if you have any questions.

• Date/Time: March 19th, 2025 6:15am
• Impact: QC Campus

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact rp-emmert@wiu.edu.

uTech has become aware of issues the clientless VPN at vpn.wiu.edu when trying to access STARS and WIUP. Technicians are investigating. We do not currently have an estimated time to resolution.

• Date/Time: March 12 - 12:00 pm
• Impact: Users attempting to go to STARS and WIUP through the web based clientless VPN get a blank screen instead.

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact jr-calhoun@wiu.edu.

uTech has become aware of issues with the network in Simpkins Hall. Technicians are aware and have a plan in place to resolve these issues. We estimate that issues will be resolved early this afternoon.

• Date/Time: March 11 7:00am
• Impact: Users In Simpkins Hall will notice network connectivity issues

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact is-szechowycz@wiu.edu.

The Quad Cities campus is currently experiencing an intermittent network outage. Access to the internet, network-based systems, and services may not be available. Technicians are aware and are troubleshooting.

• Date/Time: February 27th, 7:00 a.m.
• Impact: users may be unable to connect to internet or network connected services

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact jt-merritt@wiu.edu.