Western Illinois University: Macomb Campus
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uTech hires approximately 100 students each year to staff the computer labs and provide other types of support. Preference is given to qualified students who are willing to cover early morning, late night, and weekend hours. Before deciding to apply, please read:
- the eligibility requirements
- student worker job descriptions
If you feel qualified and prepared to seek employment with us, gather the following required documentation before filling out the online student application form ;
- class schedule
- list of relevant courses taken
- three faculty/staff/previous employer contacts
We appreciate your patience while your application goes through a review process. If your qualifications and availability meet departmental needs, you may be contacted for an interview when positions become available.
Eligibility & Requirements
All student workers are expected to work between 5 and 20 hours per week in the University Technology lab locations on campus. Students entering them final WIU semester are not eligible and will not be considered.
Appearance: A neat, professional appearance is required.
Communication Skills: Good command of verbal and written English are required. Student workers must have a strong desire to work with the public and be able to explain what they have learned to others.
WIU Technology Environment; The ability to learn computing applications independently is required. Applicants must already be familiar with:
- the Internet
- E-mail utilities
- industry standard Microsoft Office software
- the campus LAN
Other Technological Skills: Student workers are expected to have some knowledge of Windows, MAC or UNIX programs. Students will be expected to use entry-level Macintosh & Windows programs for;
- word processing
- electronic mail
Additional: Some lab locations may require knowledge of programming languages and classroom-taught applications such as JAVA, Mathematica, Macromedia software, and Microsoft Office.
If, after reviewing the available information, you wish to apply, you may fill out the Online Student Application Form.
Incomplete applications will not be considered. References are required and they will be checked.
uTech Lab Positions
These students are responsible for staffing campus computer labs and assisting students with various software and printing questions. They should know how to use the Internet as well as have extensive knowledge of PC and/or Macintosh software and hardware available in the WIU computer labs. These positions work during the Lab hours: Mon-Thu 7:30am-1am; Fri 7:30am-4pm (to 6pm last 4 weeks of semester); Sat 9am-4pm (to 6pm last 4 weeks of semester); Sun 1pm-1am.
These students are responsible for managing computer labs and lab assistants. Duties include making sure the labs are staffed, training new staff, keeping supplies well-stocked, and making sure the labs are clean and tidy, as well as assisting students with various software and printing questions. These positions work during the Lab hours: Mon-Thu 7:30am-1am, Fri 7:30am-4pm (to 6pm last 4 weeks of semester), Sat 9am-4pm (to 6pm last 4 weeks of semester), Sun 1pm - 1am.
uTech Office Positions
The Store offers Apple technology and is in the University Union. In addition, Dell technology is available online. These students provide front-line assistance to the public and must know how to use the Internet and various software programs. They greet walk-ins and answer telephones, relay computer hardware/software information and demonstrate new technologies. These positions work during the Store hours, Mon-Fri 9am-5pm.
University Technology Administrative Offices are located in the Leslie F. Malpass Library. Experience with personnel management, bookkeeping and databases is helpful. These students are responsible for the accounting related tasks of the department, for handling daily database and spreadsheet programs and general office duties. These positions work during the Administrative Office hours, Mon-Fri 8am-4:30pm.
uTech Technical Support Positions
The Support Center provides walk-in and phone-based technical support to faculty, staff and students with computing questions and hardware/software problems. For students in this area, familiarity with the WIU computer labs is helpful. These positions work during the HelpDesk/Support Center hours: Sun-Thurs 8am - 11pm, Fri 8am - 4:30pm, Sat 8am - 4pm.
Technical services support provides a wide range of opportunities to work with computer hardware, software, repair, maintenance, and facilities management. These positions work during the Technical Service hours, Mon-Fri 8am-4:30pm.
Electronic Classroom Facilitator
These students are responsible for assisting faculty with distance learning equipment in a classroom setting. They should have extensive knowledge of PC and/or Macintosh software and hardware, and other peripherals including cameras and microphones. These positions work when classes are scheduled each semester.
uTech ResNet Positions
ResNet Technicians provide technical support for the residence hall network and residents. These positions work various and flexible hours.
You will need name, address, phone, and email for 3 references who can provide input on your computer and/or "people" skills.
If you are ready to apply, click on Fill Out Online uTech Student Worker Job Application.
Note: You are not eligible to apply if entering your final WIU semester.