University Technology

Electronic Mail (Email) Policy Clarification for Retirees and Alumni

The Electronic Mail (Email) Policy was updated on March 8, 2022.  Of note, the policy states that retirees and alumni will be permitted the benefit of retaining email addresses, but with an altered designation of name@retiree.wiu.edu, name@emeritus.wiu.edu, or name@alumni.wiu.edu. These accounts will be disabled if determined to be inactive for more than 180 days.

Frequently Asked Questions

Frequently Asked Questions

  • When will the changes in this policy be implemented?
    • It will take some time to make the necessary technical changes needed to implement this policy; retirees and alumni should not expect any changes to their email address until late summer 2022 at the absolute earliest.  University Technology will directly communicate with all individuals impacted by this change when more details are available.

  • What will happen to my email messages?
    • No emails will be deleted from your inbox or otherwise removed from your account when you become an alumni or a retiree, so long as the email account does not become inactive for more than 180 days.

  • Will people no longer be able to email me at my original WIU email address (e.g. name@wiu.edu)?  
    • Your email account will continue to receive emails sent to the original email address that you had as a student or employee.  There will be no interruption in receiving email messages.  All that will change is that when you send an email message, it will come from name@retiree.wiu.edu or name@alumni.wiu.edu.  

  • Will my login username and password change?
    • No, you will continue to log in with the same ECom username and password to access your email after you become a retiree or alumni.

  • Will this change affect my ability to access privileges such as the library catalog and subscription databases?
    • No, you will continue to be able to access such privileges as before using your ECom username and password. This email policy will not affect access to services such as these.

  • If I don’t use my email account for more than 180 days, will I lose all of my email messages?
    • If your email account is disabled due to 180 days of inactivity, your email account will be disabled and all of your email messages will be deleted.  You can contact support@wiu.edu to re-enable your account if necessary, but your email messages may not be able to be restored.

  • I am a past employee but I did not retire; can I keep my email access?
    • No. Employees who are separated from the University for any reason will have their email access revoked. Employees may be permitted to retain their email privileges for a period of 30 days following the last date of employment on their contract. The University reserves the right to revoke email access privileges at any time for any reason. 

  • I am a past student but I did not graduate; can I keep my email access?
    • No. Students who leave the University without completion of their degree or other program will have their email access revoked. 

If you have further questions, please contact us at support@wiu.edu and we will do our best to assist you.