University Technology

WESTEL in Residence Halls

To request WESTEL telephone line service, log in to STARS and access the WESTEL Line Request and Long Distance Code screen. By accepting WESTEL as your line/long distance provider you agree to make prompt payment to your WIU account for calls made with your authorization code and monthly line of service fee.

When you accept the line of service and long distance code, your line, authorization code, and free voice mail account will be activated within 24 business hours. All campus and Macomb area calls are included in the monthly charge. The additional $.10 per minute long distance fee is charged to your university account only if your authorization code is used.

Your line of service charge of $18 will be charged to your university account on the 10th of each month.

June and January monthly line of service will be FREE. During those two months, you will only be charged for long distance calls placed from your room using your authorization code. Lines and codes will automatically be cancelled the Monday after spring graduation, unless we are otherwise notified by you.

International calling access can be added to your line by calling our office at 298-2713 or emailing

All features are provided free of charge when you order a line of service. Descriptions of the calling features are available in Sherman Hall room 22 (basement) or by accessing