University Technology



uTech Telecommunications administers the telephone service for faculty and staff at Western Illinois University, as well as the WESTEL telephone service for students living in campus housing at Western.

Departmental Services

Telephone information for WIU faculty and staff

WESTEL Services

Telephone information for WIU students living in the residence halls

Administrative Services

Information for those that need to purchase telecommunications services or are responsible for billing

VoIP Phone Services

Information for WIU faculty and staff that have the new VoIP phones

Please note: departmental purchases of telephone equipment is prohibited without prior approval from Telecommunications.

Hours & Contact Info

  • Office Hours: 8:00 a.m. - 4:30 p.m. 
  • 22 Sherman Hall (lower level) 
  • Email:
  • uTech Telecommunications:
    (309) 298-2713 
  • WESTEL: (309) 298-2713

Important Numbers

  • Campus Switchboard:
    (309) 298-1414
    M-F, 8 am - 4:30 pm
  • Emergency Assistance
  • Office of Public Safety
    (309) 298-1949
  • University Fax Center
    (309) 298-2713