University Technology

Activating Your ECom Account

Before you can use your ECom username or WIU email account, you must activate your account.

  1. Visit GUAVA at
  2. Select 'Account Activation'
  3. 'Account Activation' screen will prompt you for your;
    • Ecom username: This is the username received in your enrollment packet or from your department.
    • WIU ID Number: Do not include spaces/dashes. This number is included in your enrollment packet or available from your department.
    • Birth date: Note the format: YYYYMMDD
    • ECom Password: Enter a new ECom password. It must contain at least 2 letters and at least 1 number.
    • Security Questions
  4. Select 'Submit' to process your info.
  5. You should see a confirmation message that your password was successfully changed.

Questions? Call Support at (309) 298-2704.