University Technology

Frequently Asked Questions About uPrint

How much does printing cost?

Students receive a stipend every academic year of 250 pages.  The cost for these pages are included in the technology fee that you pay per class, and it is at no additional cost to you. 

Once you use all of your stipend, the print cost is $.10 per page to be charged to your Rocky Dollars.  Your Rocky Dollars are untouched until your stipend reaches zero.

Why charge for color printing?

Cost of color printing is significantly more costly than black and white.  There is no stipend provided for color printing, and it is $.25 per page charge at all times to be charged from your Rocky Dollars.

What are the benefits of print release/managed printing?

  • Reduced excess printing and paper waste.
  • Consistent access to printing campus-wide.
  • If a printer is out of order and the job is not yet released, simply go to another release station to print without having to submit the job again.

Where is printing available?

Locations can be found here:

Printing Locations 

How do I locate a release station and how do I operate it?

Release stations are located next to or in the immediate vicinity of the printers.  The station is recognizable by its distinct message on the computer monitor and accompanying signage.  Simply login to the computer with your ECom credentials, select the job(s) you wish to print, or cancel and then DONE.  Be sure to logout when done.  Print only what you need, and retrieve your printouts immediately from the printer.

Why do my documents not always show at the release station if I wait to print them?

Documents stay in the print queue up to ten (10) hours.  After that time they are automatically deleted.

Why is there a QR code on the printer?

The QR code on the printer is unique to that printer.  If you have a smart phone, you can scan the code, login to the page, and release your job from your handheld.  There are free apps available from Google Play Store and Apple App Store.